Watching movies, series and football, Readings books and travels
Kelvin Gasper
Morogoro
Summary
Highly integrity and honest individual with self-awareness, ambition, and a continuous pursuit of professional growth. Persistent and flexible in achieving goals. Creative problem solver who holds oneself accountable, excels at team-building, and upholds ethical standards. Innovative Relationship Manager focused on developing strategic business opportunities through exemplary client service. Respected professional with expertise in risk management.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Relationship Manager - Business
EQUITY BANK TANZANIA LIMITED
03.2021 - Current
- Identify and negotiate business opportunities that will grow business of the branch in line with annual business targets and Bank strategy
- Develop and implement an annual business plan and sales strategy that will contribute to the overall business plan of the branch as well as Bank strategy.
- Ensure growth of CASA deposit and contribute by 70% of the total branch deposits.
- Ensure growth of a quality loan portfolio across all customer segment and business sectors and generate profit in line with business targets.
- Ensure growth of customer base and actively operate their bank accounts.
- Ensure recruitment of Equity Agents and Super agents in line to the Branch targets and growth of number of transactions.
- Ensure customers are on boarded on the ABC platforms and growth of number of transaction increases to reduce traffic at the branch and grow NFIs.
- Ensure growth on NFIs by cross selling trade finance products, increase transactional banking services, insurance and other products and services that will generate NFIs.
- Review own and other loan portfolios and recommend appropriate interventions to ensure it performs in line with approved performance indicators and targets.
- Liaise with all stakeholders for example, clients, government institutions and other financial institutions to ensure that the Banks interests are properly represented and safeguarded.
- Supervise, provide appropriate guidance and mentor Relationship Officers to ensure on boarding of good and quality business and adherence to all Bank policy and procedures including compliance to KYC and Money Laundering Policies.
- Going out to meet and interact with current segmented clients of Equity Bank as an awareness drive to build confidence in the new ventures with the aim of maintaining them and winning their loyalty.
- Collect and prepare market intelligence information, on corporate and retail products and services to ensure business growth of the segment in line with branch goals.
Senior Supervisor Agency & Merchant Acquiring and Digital Payment (ABC)
EQUITY BANK TANZANIA LIMITED
01.2020 - 02.2021
- Responsible for developing sales plan to achieve targeted objectives and goals.
- Resolve technical and other queries on merchant and ABC.
- Constantly update knowledge on cards and ABC products/ services to self and branch teams.
- Merchant visit after sale service, POS machine installation and training.
- Track records of POS machines and SIM card management for all POS terminals at his/her responsible area.
- Agency recruitment. Collect and evaluate all required documents and process agency applications for approval.
- To activate and ensure all agents are trading, coordinate marketing activities to expand their transactions volume & deposit mobilization, accounts mobilization and dormant activation campaign.
- Manage agents that they observe business risks, comply with policy and procedures guiding them know how to prevent their business from Money laundering and frauds. To ensure that all accounts originated from Agency are KYC compliant and documents are properly kept at the branch.
Branch Credit SME's Officer
EQUITY BANK TANZANIA LIMITED
04.2017 - 12.2019
- Authenticating documentation presented for all applications and ensure they meet the KYC and other requirements as required by the Bank and regulator.
- Ensure compliance with bank's policy credit policy, procedures and service level agreement.
- Appraisal of customer loan applications and making recommendations.
- Member and active participant in branch credit committees.
- Verification of securities provided to ensure perfection is completed.
- Managing portfolio to ensure good performance.
- Ensure all applicants are advised on fate of applications within time.
- Proactive management of risk/exposure for assigned portfolio continuously.
- Assisting the restructuring of debts for the interest of the Bank and customer.
- Managing customer and stakeholder relations in accordance with agreed service level agreement.
- Ensuring recovery of items pledged as securities on delinquent loans.
Education
Bachelor of Commerce - Marketing
University of Dar Es Salaam Business School
Dar Es Salaam, Tanzania 09.2011 - 07.2014
Skills
Effective relationship management
Client relationship management
Relationship management
Client support
Client portfolio management
New business development
Product recommendations
New business generation
Strategic portfolio expansion
Effective team leadership
Value selling
Loan management
Customer education and consulting
Product knowledge
Wealth management strategies
Risk assessment
Credit history review
Risk mitigation
Effective customer communication
Teamwork and collaboration
Problem-solving
Multitasking
Certification
I, the undersigned certify that to the best of my knowledge and belief, this CV correctly describes me, my academic qualification and competency., Kelvin Gasper
Computer Skills
Intermediate, Intermediate, Intermediate, Intermediate, Intermediate, Intermediate, Intermediate, Intermediate
Training Workshops Awards
- Africa College of Insurance and Social Protection (ACISP), Certificate of Proficiency in Bancassurance, 03/01/22
- Opportunity International Education Finance Training, 02/01/22
- Equity Bank (T) Ltd, Card Operation, Digital Payments & Merchant Acquiring Business, 06/01/17
- Equity Bank (T) Ltd, E-Commerce Acquiring, 02/01/21
Personal Profiles
- High personal integrity and honest
- Self-aware, ambitious and always seeking to learn and grow in profession
- Persistent and flexible to meet beneficial plans and personal goals
- Creative problem solver
- Accountable for my actions
- Team builder
- Quick learner and adhering to ethical standards
Interests
Timeline
Relationship Manager - Business
EQUITY BANK TANZANIA LIMITED
03.2021 - Current
Senior Supervisor Agency & Merchant Acquiring and Digital Payment (ABC)
EQUITY BANK TANZANIA LIMITED
01.2020 - 02.2021
Branch Credit SME's Officer
EQUITY BANK TANZANIA LIMITED
04.2017 - 12.2019
Bachelor of Commerce - Marketing
University of Dar Es Salaam Business School
09.2011 - 07.2014
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