Karan Singh Sohal
Mira Road (East)
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Head - Business Development & Procurement
PNR Services Limited
Dar Es Salaam
08.2022 - Current
- Client Contract Management
- Complete Tendering & Evaluation
- Marketing & PR activities for Group Companies
- Client invoicing, Payable & Receivable
- Logistics Management (Air & Sea)
- Vendor Contract Management
- Administration & Project Budget Planning
- Procurement of Administration & Project materials Local & Foreign
- Managing Corporate & Diplomatic Delegation
Manager - International marketing & Co-Ordination
Laxmi Civil Engineering Services Private Limited
Kolhapur
02.2021 - 06.2022
- Maintain Compliance and statutory certifications for organization
- Client contract management
- Tendering & Evaluation Management
- Marketing & PR activities for Group Companies
- Client invoicing, Payable & Receivable
- Logistics Management (Air & Sea)
- Administration of all local site office & guesthouses
- Vendor contract management
- Employee management
- Local bank account management
- Administration & Project Budget Planning
- Cash-flow Management
- Project Sub-Contractor management
- Procurement of Administration & Project materials Local & Foreign
- Managing Corporate & Diplomatic Delegation
Branch Manager
Overseas Infrastructure Alliance India Pvt Ltd
Andheri East
10.2018 - 03.2020
- Maintain Compliance and statutory certifications for organization
- Client contract management
- Accounts management
- Marketing & PR activities for OIA & Group Companies
- Client invoicing, Payable & Receivable
- Logistics Management (Air & Sea)
- Administration of all local site office & guesthouses
- Vendor contract management
- Employee management
- Local bank account management
- Administration & Project Budget Planning
- Cash-flow Management
- Project Sub-Contractor management
- Procurement of Administration & Project materials Local & Foreign
- Managing Corporate & Diplomatic Delegation
Office Manager/Company Secretary
Frontline Development Partners Private limited
Dubai
04.2016 - 09.2018
- Managing Accounts & MIS
- Managing Appointments for Chairman & CEO
- HR & Administration Management
- Was a key player in the facilitation and acquisition of 20,000 Hector of land in The United Republic of Tanzania
- Handle marketing and PR of FDP & Group Companies
- New Company Set-up & registration of policies & procedures
- Set-up new office facility and corporate bank account opening
- Compliance management for group companies
- Fund Raising & Investment mandate management
- Maintaining overall business marketing & PR across East African Region
- (Tanzania, Mozambique, Madagascar, Kenya and Rwanda, Ethiopia)
- Developing Marketing strategies for Frontline Development Partners and group companies
Sr. Commercial Executive
Overseas Infrastructure Alliance India Pvt Ltd
Andheri East
07.2014 - 05.2016
- Maintain Compliance and statutory certifications for organization
- Client contract management
- Accounts management
- Marketing & PR activities for OIA & Group Companies
- Client invoicing, Payable & Receivable
- Logistics Management (Air & Sea)
- Administration of all local site office & guesthouses
- Vendor contract management
- Employee management
- Local bank account management
- Administration & Project Budget Planning
- Cash-flow Management
- Project Sub-Contractor management
- Procurement of Administration & Project materials Local & Foreign
- Managing Corporate & Diplomatic Delegation
- Was assigned as single point of contact for Mozambique Operations
- Was promoted to Office Manager in group company in Dubai
- Handing over and Completion of Project Rural Electrification project 33Kv to Electricidade de Mozambique (EDM) 25 Million USD funded by EXIM Bank of India
Sr. Quality Analyst
Serco India private Limited
Goregaon East
04.2013 - 06.2014
- Daily Audits and compliance check for business enhancement
- Client review for the productivity checks and action plans
- Calls and E-mail Audits on regular basis
- Handle Client escalations on regular basis
- Provide training and Coaching to the associates across the production
- Prepare Action Plans to achieve Customer Satisfaction on weekly basis
- Handle Process Updates across the Mumbai Site
- Prepare weekly reports and compliance data
Sr. Associate
BA Continum Services India
Malad (West)
01.2009 - 03.2010
- Company Overview: Non-Banking Subsidiary of Bank Of America
- Dealing with confidential home loan data for bank of America and countrywide financials
- I use to handle approx
- 50 to 75 customers seeking home loan assistance every day and the key parameter of the campaign was C-SAT (Customer satisfaction)
- I was a C-SAT (Topper for my zone and the best target achiever for a quarter
- I was also given a responsibility of making weekly reports of performance of the team and the zone and giving feedback to respective representatives
- Non-Banking Subsidiary of Bank Of America
Lead Advisor
3 Global Services Pvt Ltd.
Malad (West)
- Customer Options team for 3G UK Selling of Contract Phones and retention of existing customers by loyalty programs
- Joined the organization as Customer Service Representative
- Was promoted as Lead in 12months
- Was awarded the best seller for 3 Quarters
- I was promoted to handle the new joiners and coach them on the customer service a selling skills
Costumer Service Executive
Wipro BPO
Powai
- Customer Services for Delta Airlines and Lost and Found Baggage Calls and up selling Delta Airlines American Express Cards
- I use to handle calls only from US
- General Reservation and Sky miles Reservation
- I was promoted for multi skill and was also certified for lost and found baggage handling as well
- I use to receive calls from the transit passengers about the lost baggage and we use to call and co-ordinate with the respective airport
Education
MBA - International Business
Rashtriya Vishwa Vidyapeeth
Mumbai, India02.2015
BSC -
Shridhar University
Rajasthan, India03.2013
HSC -
Maharashtra State Board of SSCE
02.2006
SSC -
Maharashtra State Board of SSCE
03.2003
Skills
- International Market Development
- Project Coordination
- Tender Management
- Public Relations Strategy
- Stakeholder Engagement
- Diplomatic Delegation Management
- Cross-Border Procurement Management
Certification
- Marketing Management
- ISO 37302:2021 - Principles of Compliance Management System
- Extreme Project Management
Personal Information
- Date of Birth: 04/15/87
- Marital Status: Married
Current Location
Dar Es Salaam, The United Republic of Tanzania
Languages
English
First Language
Punjabi
Advanced (C1)
C1
Swahili
Beginner
A1
Portuguese
Beginner
A1
Hindi
Proficient (C2)
C2
References
On Request
Timeline
Head - Business Development & Procurement
PNR Services Limited
08.2022 - Current
Manager - International marketing & Co-Ordination
Laxmi Civil Engineering Services Private Limited
02.2021 - 06.2022
Branch Manager
Overseas Infrastructure Alliance India Pvt Ltd
10.2018 - 03.2020
Office Manager/Company Secretary
Frontline Development Partners Private limited
04.2016 - 09.2018
Sr. Commercial Executive
Overseas Infrastructure Alliance India Pvt Ltd
07.2014 - 05.2016
Sr. Quality Analyst
Serco India private Limited
04.2013 - 06.2014
Sr. Associate
BA Continum Services India
01.2009 - 03.2010
Lead Advisor
3 Global Services Pvt Ltd.
Costumer Service Executive
Wipro BPO
MBA - International Business
Rashtriya Vishwa Vidyapeeth
BSC -
Shridhar University
HSC -
Maharashtra State Board of SSCE
SSC -
Maharashtra State Board of SSCE
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