KARAMA SHIJA FITINA
DAR ES SALAAM
Summary
Adept at improving security, operational processes and systems implementation procedures. Proficient in disaster recovery planning, emergency response, project mapping and training.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
Work History
IT Manager
Feza International Schools
Dar Es Salaam
01.2017 - Current
- Managed the installation, configuration, maintenance, and troubleshooting of network systems.
- Developed and implemented IT policies and procedures to ensure compliance with industry standards.
- Created detailed documentation for software, hardware, and network configurations.
IT Mananger
Feza Schools Zanzibar
Zanzibar
08.2013 - 12.2016
- Monitored system performance and identified areas for improvement.
- Provided technical support to end users on a variety of issues.
- Trained staff members on various aspects of computer usage and software applications.
Data Manager
Feza Boys' Secondary & High School
Dar Es Salaam
07.2012 - 08.2013
- Developed and maintained data entry systems for tracking customer information.
- Implemented processes to ensure accuracy of data across multiple databases.
- Created and managed documentation for database management system.
- Monitored database performance, identified issues, and provided solutions for improvement.
Education
Bachelor of Science in Information Systems - Computer Science
The University Of Dodoma (College of Informatics)
Dodoma-Tanzania07-2012
Advance Secondary Education - Science Subjects
Feza Boys' Secondary & High School
Dar es salaam-Tanzania04-2007
Certificate of Secondary Education - Science & Technical Subjects(Electronics)
Iyunga Technical Secondary School
Mbeya-Tanzania11-2004
Certificate of Primary Education - Primary Subjects
Mzimuni Primary School
Dar Es Salaam-Tanzania09-2000
Skills
- Team Collaboration
- Information confidentiality
- IT service management
- Technical Troubleshooting
- Time management abilities
- Written Communication
OTHER INTEREST
- Passionate about sports like soccer, basketball, volleyball and table tennis, I thrive in competitive environments. Beyond the field or court, I enjoy immersing myself in books (diversity literature), honing my skills in acting, and expressing myself through singing. These diverse interests showcase my well-rounded nature and commitment to personal growth and creativity.
Timeline
IT Manager
Feza International Schools
01.2017 - Current
IT Mananger
Feza Schools Zanzibar
08.2013 - 12.2016
Data Manager
Feza Boys' Secondary & High School
07.2012 - 08.2013
Bachelor of Science in Information Systems - Computer Science
The University Of Dodoma (College of Informatics)
Advance Secondary Education - Science Subjects
Feza Boys' Secondary & High School
Certificate of Secondary Education - Science & Technical Subjects(Electronics)
Iyunga Technical Secondary School
Certificate of Primary Education - Primary Subjects
Mzimuni Primary School
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