KANGALA EZRA GOMBA
Mwanza
Summary
Dynamic sales specialist with a proven track record at Vodacom PLC, excelling in customer acquisition and contract negotiation. Adept at leveraging strong communication and problem-solving skills to enhance client satisfaction and drive sales growth. Proficient in Microsoft Office and graphic design, contributing to innovative marketing strategies.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Specialist - FWA & SME Products
Vodacom PLC under Marando enterprises Partner
Mwanza, Tanzania
01.2023 - Current
- Developed and implemented sales strategies to increase Vodacom's customer base.
- Negotiated contracts with clients for better pricing on products and services.
- Generated weekly leads and pursued appointment opportunities to convert prospects into new customers.
- Followed up with customers to identify and resolve service, account, or technical issues, and maintain satisfaction.
- Listened to customer needs to identify and recommend the best products and services.
M-kulima Executive Support
Vodacom PLC under Dalusi partner
Mwanza
01.2020 - 12.2022
- Company Overview: M-kulima Executive Support. Website: Not provided.
- Engaging Regional Governments (Districts Agriculture committees) together with Lake Zone Enterprise Manager with the purpose to get approvals for M-kulima projects.
- Sell to and Acquire Ginneries, (Mpesa - B2C, B2B & C2B as a priority and other Digital solutions & services like all Mobile Voices, Mobile Data, Fixed Internet, Kasi Internet & Supakasi.
- Supervision of Farmers' Registrations and crop purchases (i.e. Extension officers and AMCOS/buyers).
- Coordinate on-ground M-kulima activities e.g. farmer's campaigns with Respective district officers and maintain a relationship.
- Contributing and meeting the annual sales target for Vodacom.
- M-kulima Executive Support. Website: Not provided.
Sales Specialist
Vodacom (TZ) PLC under Dalusi Partner
01.2018 - 12.2019
- Company Overview: Sales Specialist (Lake zone EBU). Website: Not provided.
- Creating sales for Vodacom products and other company services.
- Evaluating the effectiveness of all sales activities.
- Developing and implementing an internal sales program.
- Supporting Vodacom's day to day sales activities.
- Sales Specialist (Lake zone EBU). Website: Not provided.
Graphic Designer & Photographer
Genic Studios Tanzania
Ilemela
09.2011 - 07.2012
- Company Overview: Graphic designer & Photographer. Website: Not provided.
- Graphics Designing.
- Commercial, Corporate and Portrait Photography.
- Updating Genic's studios social media accounts (ie. Facebook, Instagram).
- Proposing and managing contents for social media platforms.
- Develop design based on clients requirements.
- Identify and utilize appropriate softwares.
- Collaborate with team for successful completion, especially in case of complex projects.
- Graphic designer & Photographer. Website: Not provided.
Education
Bachelor Degree - Mass Communication
St. Augustine University of Tanzania
Mwanza, Tanzania11.2015
Certificate - Journalism and Media studies
St. Augustine University of Tanzania
Mwanza, Tanzania07-2012
Advanced level Certificate - Secondary Education
Hillcrest High School
Mwanza, Tanzania02.2010
Ordinary Level Certificate - Secondary Education
Masonga Secondary School
Mara, Tanzania11-2008
Tanzania Certificate - Primary School
Mkoma Primary School
Mara, Tanzania10-2003
Skills
- Good communication skills gained through my experience as a sales and marketing representative include conciseness, friendliness, clarity, active listening, team collaboration, negotiation skills, and cold calling
- Proficient user in communication, information processing, content creation, safety, and problem-solving
- Computer operations, good knowledge of Microsoft Office, especially Word, Excel, and PowerPoint
- Working with emails, the internet, and other desktop publishing software, like Adobe
- Good command of photo editing and graphics software
- Driving skills: Class A and D
References
- Goodluck, Charos Moshi, Head of Digital Innovation and Care at Vodacom Tanzania, +255 754 710 103, moshig@vodacom.co.tz
- Violet Gyumi, Lakezone Sales Manager (Enterprise Business Unit) at Vodacom Tanzania, +255 754 712 157, violet.gyumi@vodacom.co.tz
- Charles Manase, Head of Enterprise sales and regions at Airtel Tanzania, +255 784 670 663, charles.banduka@airtel.co.tz
Personal Information
- Date of Birth: 11/23/90
- Gender: Male
- Nationality: Tanzanian
Languages
Swahili
First Language
English
Upper Intermediate (B2)
B2
Affiliations
- Graphic design
- Photography and Video Production
- Fishing
Accomplishments
- Awarded as the best EBU sales agent in Lakezone, 2023
- Awarded as the best EBU sales agent in Lakezone, 2024
Certification
- Driving Licence
Timeline
Sales Specialist - FWA & SME Products
Vodacom PLC under Marando enterprises Partner
01.2023 - Current
M-kulima Executive Support
Vodacom PLC under Dalusi partner
01.2020 - 12.2022
Sales Specialist
Vodacom (TZ) PLC under Dalusi Partner
01.2018 - 12.2019
Graphic Designer & Photographer
Genic Studios Tanzania
09.2011 - 07.2012
Bachelor Degree - Mass Communication
St. Augustine University of Tanzania
Certificate - Journalism and Media studies
St. Augustine University of Tanzania
Advanced level Certificate - Secondary Education
Hillcrest High School
Ordinary Level Certificate - Secondary Education
Masonga Secondary School
Tanzania Certificate - Primary School
Mkoma Primary School
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