Kamuli Kalikwendwa
Dar-es-salaam
Summary
Seasoned Senior Cabin Crew Member with extensive experience providing top-notch customer service on international flights. Proficient in emergency response procedures, flight regulations, and safety protocol adherence. Notable strengths include clear communication, effective teamwork, and proactive attitude for passenger satisfaction. Demonstrated track record of streamlining operations and enhancing overall flight experiences. Seeking employment opportunities where exceptional customer service and positive attitude can make a difference.
Overview
7
7
years of professional experience
Work History
Senior Cabin Crew
Precision Air
Dar-es-Salaam, Tanzania
07.2022 - Current
- Provided accurate information regarding arrival times, connecting flights, customs regulations.
- Supported ground staff in handling baggage loading and unloading operations.
- Provided customers with excellent service while ensuring their comfort and satisfaction.
- Managed customer complaints in a professional manner, resolving any issues that arose during the flight.
- Assisted passengers with special needs including unaccompanied minors, disabled persons or those requiring medical assistance.
- Managed the safety and security of passengers on board aircrafts.
- Monitored passenger behavior throughout the flight, intervening when necessary to maintain orderliness and safety standards.
Cabin Crew
Precision Air
Dar-es-Salaam
01.2018 - 06.2022
- Ensuring safety and comfort of the passengers throughout the flight and providing excellent customer service, I was trained deal with emergency situation and ensure the security of the passengers, crew and the aircraft by conducting security checks before and after every flight so as to make sure that everything is in a proper place
- Other duties include showing passengers to their seats and providing special attention to certain passengers, such as the elderly or disabled and also serving meal and drinks.
Education
Cabin Crew Course -
Precision Air
TanzaniaBachelor of Science in Information System -
University of Dodoma
Certificate of JKT Participation -
822KJ Rwankoma, Musoma
Advanced Certificate of Secondary Education (ACSE) -
Lugoba High School, Pwani
Certificate of Secondary Education (CSEE) -
St. Anthony's Secondary School, Dar-es-salaam
Certificate of Primary School -
Charambe Primary School
Skills
- Aviation security
- Aviation medicine
- Safety Management System (SMS) Awareness
- Dangerous goods awareness training (DGR)
- Crew Resource Management (CRM)
- Emergency Procedures
- Disability Awareness
- Strong leadership
- Team Management
- Regulatory Compliance
Attributes
- Excellent communication skills both verbally and written with great interpersonal skills.
- Trainable and ability to work under less supervision.
- Highly self-motivated person and result oriented.
- Flexible and able to work under pressure.
- Focused in positive changes and improvement.
- Ability to perform multiple tasks and assignment to me while still maintaining attention to details.
Personal Information
- Place of Birth: Dar-es-salaam
- Date of Birth: 05/28/95
- Gender: Female
- Nationality: Tanzanian
- Marital Status: Single
- Religion: Christian
Attachments
- Advanced Certificate of Secondary Education (ACSE)
- Certificate of Secondary Education (CSEE)
- Certificate of JKT Participation and Provision result
References
- Mrs. Florence Nkweto, Instructor Cabin Crew, Precision Air, burassa016@gmail.com, +255-769 074 343
- Mr. Kelvin John Bangantazoka Bishoge, Managing Director, Kelam Company Limited, bishogekelvin@gmail.com, +255-764 489 488
- Mr. Augustino Jonas Mwogosi, Lecturer, The University of Dodoma, mwogosia@gmail.com, +255-714 696 752/+255-782 630 311
Hobbies and Interests
- Reading Newspaper, Magazine, Articles and Novel, Exchanging Ideas, Music, Traveling, and Watching Moves.
- Cooking and drawing.
Languages
English & Swahili
References
References available upon request.
Timeline
Senior Cabin Crew
Precision Air
07.2022 - Current
Cabin Crew
Precision Air
01.2018 - 06.2022
Cabin Crew Course -
Precision Air
Bachelor of Science in Information System -
University of Dodoma
Certificate of JKT Participation -
822KJ Rwankoma, Musoma
Advanced Certificate of Secondary Education (ACSE) -
Lugoba High School, Pwani
Certificate of Secondary Education (CSEE) -
St. Anthony's Secondary School, Dar-es-salaam
Certificate of Primary School -
Charambe Primary School
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