Summary
Overview
Work History
Education
Skills
Timeline
Generic

JUMA RASHIDI

dar es salaam

Summary

ICT professional with 5 years of experience in education, digital content development, administrative support, and remote communication. Proven ability to support teams through ICT systems, social media management, data handling, and online collaboration tools. Highly organized, reliable, and experienced in remote work environments.

Overview

5
5
years of professional experience

Work History

IT Manager

Ishik Medical & Education Foundation
dar es salaam
07.2025 - Current
  • Delivered ICT training and digital literacy programs.
  • Provided technical support for computer systems and online tools.
  • Managed digital records, reports, and administrative documentation.
  • Assisted in the planning, coordination, and reporting of school events.

Public Relations Manager

Ishik Medical & Education Foundation
DODOMA
01.2024 - 12.2024
  • Developed and implemented strategic communication plans for diverse client needs.
  • Created engaging content for press releases and social media platforms.
  • Supported parent and stakeholder communication using digital platforms
  • Assisted in the planning, coordination, and reporting of school events.

IT Manager

Ishik Medical & Education Foundation
DODOMA
01.2021 - 12.2024
  • Delivered ICT training and digital literacy programs
  • Provided technical support for computer systems and online tools
  • Managed digital records, reports, and administrative documentation

IT Technician

Mbeya City Council
Mbeya, Tanzania
01.2021 - 12.2021
  • Installed and configured hardware and software for city council staff.
  • Maintained network systems to ensure reliable connectivity across departments.
  • Assisted in troubleshooting and repairing IT equipment as needed.
  • Troubleshot system issues related to network connectivity, software installation and configuration, printing.
  • Provided technical support to users via telephone or remote access.

Education

Bachelor of Science - BSc in ICT & Mediated Content Development

THE UNIVERSITY OF DODOMA
Dodoma,Tanzania.
12-2021

High School Diploma -

SHAMSIYE HIGH SCHOOL
DAR ES SALAAM, TANZANIA
06-2018

Skills

  • Virtual assistant and administrative support
  • Ict support and technical assistance
  • Digital and media content development
  • Social media management
  • Data entry, reporting, and documentation
  • Email and calendar management
  • Online communication and coordination
  • Microsoft Office (Word, Excel, PowerPoint)
  • Google Workspace (Docs, Sheets, Drive)
  • Canva, Zoom, Google Meet, and WhatsApp Business

Timeline

IT Manager

Ishik Medical & Education Foundation
07.2025 - Current

Public Relations Manager

Ishik Medical & Education Foundation
01.2024 - 12.2024

IT Manager

Ishik Medical & Education Foundation
01.2021 - 12.2024

IT Technician

Mbeya City Council
01.2021 - 12.2021

Bachelor of Science - BSc in ICT & Mediated Content Development

THE UNIVERSITY OF DODOMA

High School Diploma -

SHAMSIYE HIGH SCHOOL
JUMA RASHIDI