Summary

Overview

Work History

Education

Skills

Languages

Certification

Timeline

Juma Ngakola

Dar Es Salaam

Summary

Personable Enumerator with many years of experience and aptitude for route planning. Fantastic memory for data to collect facts quickly and accurately. Dedicated to making genuine connections with interviewees to ensure survey honesty. Detail-oriented Enumerator with many years of experience collecting data. Successful at double checking data and asking questions to ensure accuracy. Committed to correctness and efficiency in mapping and surveying. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.

Overview

years of professional experience

Certification

Work History

Data Enumerator

PATH Tanzania

Dar Es Salaam, Tanzania

05.2024 - 08.2024

Prepared detailed reports summarizing findings from each stage of the enumeration process.
Identified potential sources of bias or errors in collected data.
Compiled collected data into a database for analysis.
Provided feedback and suggestions on ways to improve the overall efficiency of the enumeration process.
Participated in focus group discussions with members of the community to gain insight into their experiences and perspectives.
Maintained accurate records of all activities related to the enumeration process.
Performed quality control checks to ensure that all surveys were completed accurately and thoroughly.
Utilized innovative methods such as technology-based surveys when appropriate.
Gathered information on respondents' age, income, education level, occupation, and other personal characteristics.
Developed effective communication skills necessary for engaging with individuals from diverse backgrounds.
Adhered strictly to safety regulations while conducting fieldwork in remote areas.
Conducted follow-up interviews with participants if additional clarification was needed regarding their responses.
Ensured privacy of participants during the survey process by following established protocols.
Verified accuracy of survey responses by double-checking data with interviewees.
Assisted in training new enumerators on interviewing techniques and data collection procedures.
Reviewed survey results for accuracy before submitting them to the supervisor for review.
Provided assistance in translating questions from English to Spanish and vice versa as needed.
Collaborated with research team members to develop strategies for effectively reaching target population groups.
Conducted household interviews and administered questionnaires to obtain demographic data.
Compiled and reviewed team questionnaire submissions for completeness and accuracy at end of each day, marking incomplete or problematic surveys for further evaluation.
Studied maps of assigned areas to plan efficient routes, reaching many community households per day.
Trained enumerators on most efficient processes and oversaw quality of entries.
Generated accurate and complete reports and case summaries and compiled work records, including required statistics.
Double-checked team questionnaires and submissions to promote completeness and viability.
Returned to houses to obtain additional information or resolve survey issues, politely expressing appreciation for cooperation.
Promoted census significance and rights of participation to prospective interviewees through follow-up calls or in-person visits to address non-responsive initial interview.
Instructed enumerators on efficient processes and supervised performance.
Distributed assignments to enumerators and submitted completed assignments to supervisors.
Provided assistance to non-English speakers in translating census materials, verifying comprehension.
Located and approached households and requested participation in census interview, thoroughly explaining process and purpose.
Coached team members on strategies to increase interview numbers and adhere to company protocols.
Contacted assigned citizens through mail, email or phone to obtain and correct census data.
Led team of census enumerators through strategy coaching to successfully obtain interviews and adhere to protocols.
Delegated duties to enumerators and submitted completed assignments to management.
Conducted exit interviews to obtain feedback used to drive procedural improvements and verified all closing paperwork.
Addressed non-responsive initial interviews by informing census interviewees on importance of rights of participation.
Met daily with supervisor to discuss and report results.
Explained survey functions and objectives.
Contacted consumers from prepared list to conduct interviews to obtain information.
Used computers or specified forms to compile, record and code results or data from interview or survey.
Consulted with clients to indentify survey needs and specific requirements.
Identified and resolved inconsistencies in interviewees' responses by means of appropriate questioning or explanation.
Explained survey objectives and procedures to interviewees, interpreting survey questions to help with comprehension.
Asked questions in accordance with instructions to obtain person's name, address and age.
Used statistical software to analyze data from surveys, old records or case studies.
Met with supervisor daily to submit completed assignments and discuss progress.
Assisted individuals in filling out applications or questionnaires.
Reviewed data obtained from interview for completeness and accuracy.

Project Officer

IMA World Health

Dar Es Salaam, Tanzania

05.2021 - 03.2023

Conducted post-project reviews to identify areas for improvement in future initiatives.
Participated actively in cross-functional working groups that focused on improving key processes across the organization.
Advised on resource needs based on scope of work defined in the project plan.
Documented lessons learned from completed projects for use by other teams or departments.
Ensured compliance with relevant policies, procedures, standards, regulations and legislation related to projects.
Identified risks associated with projects and developed risk mitigation strategies.
Maintained an up-to-date knowledge base of industry trends relating to assigned projects.
Organized and facilitated project team meetings, workshops, and other events to review progress against objectives.
Developed and implemented project management plans to ensure successful delivery of projects.
Assisted in developing business cases for proposed changes or new initiatives associated with assigned projects.
Collaborated closely with internal teams such as IT support personnel to ensure successful completion of project tasks within required timelines.
Contributed towards process improvement initiatives by providing suggestions on how existing processes could be improved upon.
Negotiated contracts with external vendors or consultants where necessary for specific project requirements.
Reviewed and monitored project deliverables for accuracy, completeness, and quality assurance.
Provided advice and guidance on best practice approaches for managing projects effectively.
Coordinated communications between various stakeholders involved in the project lifecycle.
Managed financial aspects of allocated projects including budgeting, forecasting, expenditure tracking and reporting processes.
Identified potential risks associated with projects and developed mitigation strategies.
Prepared reports on the status of projects to stakeholders in a timely manner.
Supported senior management in decision making activities related to ongoing projects.
Monitored performance metrics related to assigned projects and took corrective action when needed.
Devised implementation plans and performed cost-benefit and ROI analyses.
Kept project teams on-task with proactive control of budgets, schedules and scopes.
Brought in additional project personnel and resources to meet demands.
Resolved technical issues affecting cross-functional communication and project deliverables.
Collaborated with community members to educate public regarding issues such as drug abuse prevention and traffic safety.
Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
Updated project plans based on changing objectives, specifications, and staff availability.
Maintained close connection with project personnel to quickly identify and resolve problems.
Managed team scope, schedule and assignments for duration of project.
Supported meetings and project updates by collecting, arranging and distributing supporting materials.
Played instrumental role in adjusting deliverables to address changes in requirements.
Kept project and team on schedule by monitoring deadlines, milestones and performance.
Submitted project deliverables to clients, consistently adhering to quality standards.
Negotiated with project stakeholders or suppliers to obtain resources or materials.
Developed and updated project plans to document objectives, technologies, schedules, and funding.
Conferred with project personnel to identify and resolve problems.
Created project status presentations for delivery to customers or project personnel.
Identified project needs by reviewing project objectives and schedules.
Produced thorough, accurate and timely reports of project activities.
Submitted budget estimates, progress reports and cost tracking reports.

Technical Officer Malaria Case Management

PATH Tanzania

Kigoma, Tanzania

06.2018 - 11.2020

Participated in regular meetings with upper management regarding progress updates on current initiatives.
Provided guidance to team members on how to effectively complete tasks within established timelines.
Responded promptly to customer inquiries or complaints in a polite manner.
Implemented new technologies to enhance workplace productivity levels.
Supervised subordinate staff in carrying out daily duties and activities.
Led crisis management efforts to resolve issues promptly and efficiently.
Oversaw financial budgeting and fiscal management to optimize resources.
Implemented risk management strategies to mitigate potential threats.
Facilitated stakeholder meetings to align on strategic initiatives.
Conducted performance evaluations and provided constructive feedback.
Negotiated contracts and agreements with vendors and partners.
Coordinated cross-departmental projects to achieve company objectives.
Coordinated with legal counsel to ensure organizational compliance.
Analyzed market trends to inform business decisions and strategies.
Developed and maintained relationships with key clients and stakeholders.
Directed the allocation of resources for project and operational needs.
Represented the organization at external events and conferences.
Led training and development programs to enhance team skills and performance.
Championed innovation and continuous improvement initiatives.
Ensured the security and confidentiality of sensitive information.
Monitored and reported on operational performance metrics.
Managed team of professionals to ensure operational efficiency and effectiveness.
Directed strategic planning and implementation of organizational goals.
Enforced compliance with regulatory standards and company policies.
Oversaw the development and implementation of operational procedures.
Identified needs of customers promptly and efficiently.
Maintained positive working relationship with fellow staff and management.
Analyzed company's expenditures and developed financial models.
Monitored operations and reviewed records and metrics to understand company performance.
Oversaw quality control to identify inconsistencies and malfunctions.
Evaluated needs of departments and delegated tasks to optimize overall production.
Organized client meetings to provide project updates.
Set specific goals for projects to measure progress and evaluate end results.
Worked closely with human resources to support employee management and organizational planning.
Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Audited company's legal documents to verify compliant policies and procedures.
Implemented strategies to take advantage of new opportunities.
Created plans to propose solutions to problems related to efficiency, costs or profits.
Assessed company operations for compliance with safety standards.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Analyzed key performance indicators to identify effective strategies.
Determined consumer needs to provide products and services appealing to larger market.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.

Regional Project Coordinator

AFRICARE Tanzania

Njombe, Tanzania

05.2016 - 12.2017

Developed and maintained relationships with key stakeholders in the region.
Assisted in the design and development of regional project deliverables.
Organized workshops and training sessions to promote best practices among regional teams.
Analyzed project performance metrics to identify areas of improvement within the region.
Resolved conflicts between team members by facilitating open dialogue and providing guidance.
Generated reports on various aspects of regional projects, such as costs, timelines, milestones.
Built relationships with key stakeholders in order to understand their needs better.
Participated in problem-solving processes to troubleshoot issues related to regional projects.
Maintained accurate records of all activities related to assigned projects, including progress reports and financial data.
Communicated regularly with senior management regarding status updates on ongoing initiatives.
Provided support for local project teams in their implementation of projects across multiple sites.
Collaborated with other departments to ensure that all relevant information was shared in a timely manner.
Provided technical advice to assist local teams in developing effective strategies for successful completion of projects.
Conducted regular meetings with regional teams to review progress and address any issues or risks.
Monitored regional budget allocations, ensuring resources were used efficiently and effectively.
Prepared presentations for internal and external audiences outlining key findings from completed projects.
Evaluated potential vendors for specific projects, coordinating contracts and services as needed.
Coordinated regional project plans and timelines, ensuring alignment with corporate objectives.
Identified new opportunities for growth within the region through market analysis and research.
Reviewed existing policies and procedures to ensure compliance with applicable regulations.
Identified project needs by reviewing project objectives and schedules.
Submitted project deliverables to clients, consistently adhering to quality standards.
Created project status presentations for delivery to customers or project personnel.
Submitted budget estimates, progress reports and cost tracking reports.
Developed and updated project plans to document objectives, technologies, schedules, and funding.
Conferred with project personnel to identify and resolve problems.
Negotiated with project stakeholders or suppliers to obtain resources or materials.
Produced thorough, accurate and timely reports of project activities.

Medical Officer

Sanita Hospital

Dar Es Salaam, Tanzania

04.2015 - 04.2016

Educated patients on preventative health care practices, nutrition, and lifestyle choices.
Performed minor surgical procedures such as suturing wounds or removing cysts or tumors.
Coordinated with other healthcare professionals to ensure optimal patient care.
Ordered laboratory tests or imaging studies as needed for diagnosis or treatment planning.
Developed treatment plans for patients based on diagnosis and individual needs.
Stayed up-to-date with current trends in medicine through continuing education courses.
Collaborated with healthcare professionals to develop treatment plans for patients.
Evaluated test results and implemented appropriate treatments.
Prescribed medications as needed for the treatment of various illnesses or diseases.
Performed laboratory tests to diagnose conditions or diseases.
Provided follow-up care for previously discharged patients.
Collaborated with other healthcare professionals to coordinate patient care plans.
Conducted physical examinations of patients and documented findings in patient records.
Provided guidance and mentorship for junior medical staff members.
Assisted in emergency situations by providing life-saving measures when necessary.
Educated patients about their medical conditions and treatment options.
Adhered to all safety protocols while performing medical procedures.
Facilitated referrals to specialists when necessary.
Performed minor surgical procedures such as suturing lacerations or draining abscesses.
Attended conferences relevant to area of specialty.
Provided medical advice and support to patients, families, and healthcare personnel.
Maintained accurate records of patient data including test results, diagnoses, treatments, allergies.
Oversaw day-to-day practice functions, patient care, medical and administrative staff and business activities.
Communicated with patients with compassion while keeping medical information private.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Explained policies, procedures and services to patients.
Directed, supervised and evaluated medical, clerical or maintenance personnel.
Updated procedures necessary for compounding, mixing, packaging, and labeling medications.
Coordinated work activities and scheduling of medical, nursing and physical plant staff.
Maintained awareness of government regulations, health insurance changes and financing options.
Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
Developed medical programs that promoted community health and research.
Maintained communication and transparency with governing boards, department heads and medical staff.
Recruited, hired and trained new medical and facility staff.
Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
Maintained records management system to process personnel information and produce reports.
Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
Reviewed non-contracted instrumentation for spine surgeries and initiated vendor contract evaluations in conjunction with operations staff and orthopedic spine and neurological spine specialists.

Program Officer, Basic Obstetric and Neonatalal Em

Jhpiego Tanzania

Sumbawanga, Tanzania

10.2012 - 03.2015

Created promotional materials such as brochures, newsletters, flyers. to increase awareness about programs among target audiences.
Organized meetings and events related to program activities.
Monitored expenditures to ensure compliance with budget restrictions.
Provided technical support in the development of project proposals and budgets.
Reviewed literature and conducted interviews to collect information relevant to assigned projects.
Analyzed data collected from surveys or focus groups for evaluation purposes.
Identified areas where improvements can be made in order to optimize performance results.
Resolved conflicts arising between different parties involved in a project or initiative.
Prepared detailed reports on the progress of programs and proposed changes when needed.
Drafted documents such as contracts, memorandums of understanding, letters of agreement.
Managed databases containing information about programs or services offered by the organization.
Assessed program effectiveness through data analysis and performance indicators.
Developed program plans and strategies to meet organizational objectives.
Implemented corrective measures in response to feedback received from participants or stakeholders.
Facilitated workshops, seminars, conferences, and training sessions for staff members on various topics related to programs.
Conducted research on best practices in the field of program management.
Managed multiple projects simultaneously while meeting deadlines.
Built relationships with local communities and other organizations to promote program initiatives.
Coordinated with internal and external stakeholders for successful implementation of projects.
Collaborated with team members for effective communication between departments.
Ensured that all activities are carried out according to applicable laws and regulations.
Collaborated with community non-profit agencies and community leaders in pursuit of shared goals.
Partnered with program management on recommendations, process improvements, and corrective action plans.
Facilitated mergers, acquisitions and strategic partnerships.
Cultivated grantmaking opportunities that aligned with program goals and objectives.
Developed strategies aimed at improving overall company and program performance, efficiency, and process improvements.
Developed impressive portfolio of high-impact grants, key consulting contracts and pivotal relationships with influential partners.
Developed strategic business initiatives with defined purpose, clear scope and targeted impact on organization both for short-term improvement and long-term value.
Guided executive directors and senior leaders to achieve organizational goals and program objectives, strengthening core functions.
Assured grants met measurable benchmarks and complied with laws governing private foundations.
Recommended implementation of risk management strategies to reduce uncertainties and improve regulatory compliance.
Translated operational directives into program roadmaps.
Developed and maintained effective frameworks, standards and requirements.
Planned and orchestrated special events and fundraising activities to raise awareness of foundation.
Provided continuous evaluation of program operations as compared with established mission and set parameters.
Collaborated with project leaders and stakeholders to accomplish objectives.
Worked closely with current and prospective partners, acting as primary point of contact for program grants and engagement opportunities.
Identified needs of customers promptly and efficiently.
Monitored operations and reviewed records and metrics to understand company performance.
Evaluated needs of departments and delegated tasks to optimize overall production.
Assessed company operations for compliance with safety standards.
Organized client meetings to provide project updates.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Analyzed company's expenditures and developed financial models.
Created plans to propose solutions to problems related to efficiency, costs or profits.
Implemented strategies to take advantage of new opportunities.
Set specific goals for projects to measure progress and evaluate end results.
Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Audited company's legal documents to verify compliant policies and procedures.
Oversaw quality control to identify inconsistencies and malfunctions.
Analyzed key performance indicators to identify effective strategies.
Worked closely with human resources to support employee management and organizational planning.
Maintained positive working relationship with fellow staff and management.
Determined consumer needs to provide products and services appealing to larger market.

HIV Coordinator

Nachingwea District Council

Nachingwea, Tanzania

07.2001 - 09.2012

Assisted in the development of HIV testing protocols and policies.
Conducted outreach to local organizations to raise awareness of HIV and AIDS issues.
Identified gaps in service delivery systems and proposed solutions accordingly.
Provided counseling and support to HIV positive individuals, families, and communities.
Provided technical assistance to healthcare staff on implementation of best practices related to HIV and AIDS care.
Participated in community events such as health fairs to provide education about HIV and AIDS prevention measures.
Prepared reports summarizing program activities for use by senior leadership teams.
Established relationships with community partners to increase access to resources for those affected by HIV and AIDS.
Assisted in the development of grant proposals for funding from government agencies or private foundations.
Organized educational workshops in collaboration with local health departments.
Evaluated program performance using qualitative and quantitative methods.
Coordinated with social workers on referrals for housing assistance, food banks, job placement services.
Compiled data from various sources for analysis of trends related to HIV and AIDS programs.
Attended conferences and seminars on topics related to HIV and AIDS treatment and prevention.
Responded promptly to inquiries regarding available services or changes in policy or procedure.
Performed additional duties as assigned by supervisor or executive director.
Collaborated with other healthcare providers to ensure continuity of care for clients living with HIV and AIDS.
Monitored adherence rates among patients receiving antiretroviral therapy.
Facilitated trainings on HIV risk assessment, case management, and referral services.
Developed and implemented prevention strategies for high-risk populations.
Maintained up-to-date records of all client interactions and activities related to HIV and AIDS cases.
Participated in health fairs and community events to explain organization's services and mission.
Collected demographic and medical information to conduct intake for patients with HIV.
Assisted with insurance pre-authorization to obtain medication for patients.
Documented and maintained client records with strict attention to confidentiality.
Counseled clients infected with HIV on available community resources.
Attended outreach events to perform rapid HIV tests and provide referrals for future testing and treatment.
Evaluated program effectiveness through quality assurance activities.
Visited patients in homes and clinics to conduct testing and deliver medication.
Delivered direct crisis intervention and de-escalation services while remaining calm.
Educated HIV patients on methods to use to avoid spreading disease to other individuals.
Delivered education on reducing spread of HIV and sexually transmitted infections in schools and community centers.
Scheduled appointments and office visits, prepared client files and documented case notes.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Explained policies, procedures and services to patients.
Communicated with patients with compassion while keeping medical information private.
Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
Developed medical programs that promoted community health and research.
Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
Recruited, hired and trained new medical and facility staff.
Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
Updated procedures necessary for compounding, mixing, packaging, and labeling medications.
Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
Directed, supervised and evaluated medical, clerical or maintenance personnel.
Maintained records management system to process personnel information and produce reports.
Reviewed non-contracted instrumentation for spine surgeries and initiated vendor contract evaluations in conjunction with operations staff and orthopedic spine and neurological spine specialists.
Maintained communication and transparency with governing boards, department heads and medical staff.
Maintained awareness of government regulations, health insurance changes and financing options.
Coordinated work activities and scheduling of medical, nursing and physical plant staff.

Community Outreach Coordinator

Nachingwea district council

Nachingwea, Tanzania

01.2000 - 06.2001

Created content for newsletters, brochures, websites, press releases, and other promotional materials.
Advised senior management on strategic approaches for improving access to services within communities served.
Promoted collaboration among various government agencies involved in community development projects.
Monitored legislative developments that may impact existing policies or regulations related to outreach activities.
Attended networking events and served as an ambassador for organization's mission and vision.
Developed evaluation criteria for measuring effectiveness of outreach efforts.
Responded promptly to inquiries from members of the public regarding programs and services provided by organization.
Collaborated with internal teams on marketing initiatives that supported community engagement efforts.
Coordinated volunteer activities and initiatives to promote program objectives.
Assisted with budgeting and tracking expenses related to events or campaigns.
Maintained accurate records of all outreach activities including contacts made and outcomes achieved.
Managed social media campaigns to reach target audiences with key messages.
Researched current trends in the field of community outreach in order to identify best practices.
Cultivated relationships with local organizations to increase visibility in the community.
Developed and implemented community outreach programs to increase public awareness of organization's mission.
Organized and facilitated events such as workshops, seminars, forums, and conferences to engage stakeholders.
Developed and implemented community outreach strategies to increase awareness of programs and services.
Provided assistance in resolving conflicts between stakeholders or within the community.
Participated in public speaking engagements at schools, churches, civic organizations.
Facilitated meetings among stakeholders to discuss relevant issues or topics of interest.
Promoted community events and news through monthly newsletters, which were distributed to local families and community leaders.
Gave presentations at public gatherings, community events and school meetings.
Planned and managed community initiatives in various leadership roles.
Maintained existing and developed new partnerships with many local charity organizations to facilitate community involvement and awareness of non-profit missions and theatre events.
Coordinated fundraising efforts to promote community organizations serving health needs of children.
Authored content of newsletters, social media postings, and educational brochures.
Performed canvassing activities to drum up support and increase funds.
Developed and coordinated program, meeting schedules, and volunteer recruitment.
Served in various leadership roles to plan and manage community initiatives.
Developed and implemented programs to fill different community needs.
Provided individuals and families with information and resources to connect with available programs.
Planned and managed different community meetings, public forums and outreach events.
Provided community education about local medical facilities, hospice care and resources to enlighten and inform.
Recruited, trained and oversaw organizational volunteers.
Cultivated and developed relationships with existing and potential referral sources, identified new partners, uncovered untapped opportunities and raised brand awareness.
Spearheaded fundraising efforts in support of community health organizations.
Liaised with community members, business owners and officials to address current issues and find appropriate solutions.
Created and delivered community presentations to deliver at local events, including workshops, seminars and fairs.
Provided counseling, case management, education and job training to diverse client base.
Tracked and reviewed program performance metrics to improve decision-making process.
Developed community outreach programs at local schools to promote initiatives.
Organized community outreach programs to drive awareness of initiatives.
Consulted with staff on resolution of complex service issues.
Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
Represented organizations in relations with governmental and media institutions.
Assessed and identified service delivery challenges and opportunities within local area.
Analyzed proposed legislation, regulations or rule changes to determine impact of services.
Acted as consultant to community programs by interpreting regulations and policies.
Oversaw fundraising activities and preparation of public relations materials.
Implemented and evaluated staff, volunteer or training programs.
Provided hands-on and proactive leadership to community services staff.
Directed activities of professional and technical staff members and volunteers.
Handled administrative procedures to meet objectives set by boards of directors or senior management.
Established and maintained relationships to meet community needs and avoid service duplication.
Developed benchmarks for measuring and monitoring strategic changes and organizational goals.
Recruited, interviewed, and hired volunteers and staff.
Prepared and maintained budgets, personnel records or training manuals.
Evaluated work of staff and volunteers to maintain quality and effectiveness of resources.
Determined organizational policies regarding program eligibility, requirements and benefits.
Researched and analyzed community needs to determine program directions and goals.
Spoke to community groups to explain and interpret purposes, programs, and policies.

Education

Bachelor of Science - M.D.

Hubert Kairuki Memorial University

Dar Es Salaam

11-2008

Associate of Applied Science - Diploma in Clinical Medicine

Lindi College of Health And Allied Sciences

01-2000

High School Diploma -

Pugu Secondary School

Dar Es Salaam

07-1996

High School Diploma -

Tabora Boy's Secondary School

Tabora

08-1993

Skills

Information Protection
Forms management
Interview techniques
Survey Administration
Fieldwork experience
GPS expert
Accuracy and Precision
Data entry expertise
Confidentiality
Supervisory skills
Route Planning
Cultural Sensitivity
Data Analysis
Data Collection
Questionnaire Assistance
Data Review and Analysis
Unbiased Interviewing
Survey Question Interpretation
Regulatory Compliance
Team Collaboration
Documentation and Recordkeeping
Problem-Solving
Computer Skills
Adaptability
Scheduling participants
Inbound and outbound calls
Self Motivation
Data Entry
Problem-solving abilities
Benefits Verification
Team Leadership
[Language] Fluency
Proofreading
Professional Demeanor
EHR Software
Interpersonal Communication
Time Management
Decision-Making
Adaptability and Flexibility

Attention to Detail
Recordkeeping
Confidential data protection
Database Management
Online research
Administering interviews
Data Validation
Script Reading
Video interviews
Patient assistance
Reliability
Application support
Web-based scheduling
Customer Engagement
Phone and Email Etiquette
Problem-solving aptitude
Data Mining
Patient Billing
Flexible Schedule
Organizational Skills
Time management abilities
Data Coding
Client Engagement
Team building
Detail Oriented
Medical Data Coding
Excellent Communication
Telephone Etiquette
ERP Software
Professionalism
Microsoft Office
Teamwork and Collaboration
Multitasking
Financial Arrangement Negotiation
Interpersonal Skills
Analytical Thinking
Goal Setting
Written Communication
Task Prioritization

Languages

Swahili

First Language

Certification

Tanganyika Medical Association

Timeline

Data Enumerator

PATH Tanzania

05.2024 - 08.2024

Project Officer

IMA World Health

05.2021 - 03.2023

Technical Officer Malaria Case Management

PATH Tanzania

06.2018 - 11.2020

Regional Project Coordinator

AFRICARE Tanzania

05.2016 - 12.2017

Medical Officer

Sanita Hospital

04.2015 - 04.2016

Program Officer, Basic Obstetric and Neonatalal Em

Jhpiego Tanzania

10.2012 - 03.2015

HIV Coordinator

Nachingwea District Council

07.2001 - 09.2012

Community Outreach Coordinator

Nachingwea district council

01.2000 - 06.2001

Bachelor of Science - M.D.

Hubert Kairuki Memorial University

Associate of Applied Science - Diploma in Clinical Medicine

Lindi College of Health And Allied Sciences

High School Diploma -

Pugu Secondary School

High School Diploma -

Tabora Boy's Secondary School

Juma Ngakola

Summary

Overview

Work History

Data Enumerator

Project Officer

Technical Officer Malaria Case Management

Regional Project Coordinator

Medical Officer

Program Officer, Basic Obstetric and Neonatalal Em

HIV Coordinator

Community Outreach Coordinator

Education

Bachelor of Science - M.D.

Associate of Applied Science - Diploma in Clinical Medicine

High School Diploma -

High School Diploma -

Skills

Languages

Certification

Timeline

Data Enumerator

Project Officer

Technical Officer Malaria Case Management

Regional Project Coordinator

Medical Officer

Program Officer, Basic Obstetric and Neonatalal Em

HIV Coordinator

Community Outreach Coordinator

Bachelor of Science - M.D.

Associate of Applied Science - Diploma in Clinical Medicine

High School Diploma -

High School Diploma -

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