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Associate Principal Engineer

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Business Analyst with 1+ years optimizing operations through requirements gathering, data analytics, and process improvement. Proven expertise in stakeholder management, financial modeling, compliance, and KPI reporting.

I am a highly motivated and results-driven sales professional with strong interpersonal and communication skills. I have proven experience in building and maintaining client relationships, identifying new business opportunities, and achieving sales targets. I am confident in presenting products, negotiating deals, and providing excellent customer service to ensure client satisfaction and long-term loyalty. With a proactive approach, good organizational abilities, and a passion for driving business growth, I am eager to contribute to the success of your team as a Sales Officer.

Dynamic IT Support Engineer with a proven track record at Exodus Technologies Limited, excelling in network troubleshooting and customer service. Expert in CCTV installation and server management, I consistently enhance system reliability and performance. Adept at fault diagnosis, I ensure seamless operations and deliver exceptional technical support to clients across diverse environments.

A highly skilled Customer Service Quality Analyst, expert at evaluating and enhancing customer service processes. Expertise includes analyzing customer interactions, identifying improvement opportunities, and ensuring adherence to quality standards. Well-versed in customer service best practices and proficient in training and coaching teams to deliver exceptional service. Known for strong problem-solving abilities, attention to detail, and a deep understanding of customer satisfaction metrics. Committed to improving service delivery and contributing to organizational growth through data-driven insights and actionable recommendations.

Juma Ndama

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Catholic University Of Mbeya

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Catholic University Of Mbeya

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