JUMA MOHAMED

Core Responsibilities and Achievements

• Generating Revenue by Increasing Sales volumes as per the Annual Operating Plan
• Increasing overall company performance by implementing strategic management initiatives and streamlining operations.
• Managing the health of the portfolio, always following up on repayment behavior, and analyzing and strategizing on the best way forward
• Optimizing resource allocation for improved efficiency and profitability across all departments.
• Strategizing, Planning and managing the execution of the plans to grow the business in all dimensions
• Coaching, mentoring and nurturing talents to reach their highest potential and help the business grow
• Developing comprehensive business plans, outlining long-term goals, and taking actionable steps toward success.
• Gathering information on competitor activities and market trends to enhance strategic decision-making.
• Securing a consistent stock supply by providing accurate sales forecasts and managing shipments appropriately.
• Controlling costs to keep businesses operating within budget and increase profits.
• Monitoring and analyzing business performance to identify areas for improvement and make necessary adjustments
• Cross-train existing employees to maximize team agility and performance.
• Communicating clearly with employees, suppliers, and stakeholders to keep everyone on the same page and working toward established business goals.
• Improving marketing to attract new customers and promote business
• Promoting a culture of continuous learning by investing in employee development programs and resources.
• Fostering an inclusive work environment by championing diversity initiatives and empowering employees at all levels.
• Spearheading corporate reorganization efforts, realigning internal resources to better support growth objectives.
• Managing risk effectively by instituting comprehensive mitigation strategies across the organization''s operations.
• Recruiting, hiring, and training initial personnel, working to establish key internal functions and outline the scope of positions for the new organization.

Core Responsibilities and Achievements

• Generated revenue by increasing sales volumes as per the set and desired goals (monthly, quarterly, and annually).
• Managed and Optimized Costs: paying attention to the impact of costs on monthly net profit and setting limits to avoid overspending without affecting the organic growth of the business
• Loans recovery, Followed up closely on any outstanding loans which already displayed the risk of default signs and strategized on recovery plans
• Managed to bring down the cost of operations in the zone by 40% without affecting consistent business growth.
• Managed to increase sales agent productivity from 1.2 to 5, which was above the company benchmark of 3.
• Analyzed and improved performance across zones using sales metrics and performance reports.
• Developed reports of zone performance and presented data to upper management.
• Oversaw distribution and logistics, reducing inefficiencies and streamlining processes for the zone.
• Supported regional managers, adjusting sales goals and processes for each region based on zone metrics and company objectives.
• Opened and closed locations and monitored shift changes to uphold successful operations strategies and maximize business success.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Defined clear targets and objectives and communicated them to other team members.
• Recruited, interviewed, and hired employees, with the support of the HR team, and implemented a mentoring program to promote positive feedback and engagement.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Leveraged data and analytics to make informed decisions and drive business improvements.

Core Responsibilities and Achievements

• Recruited and retained Foot Sales representatives; Managed Retail Shops
• Liaised with partner company, i.e., Selcom, to make sure they generate enough quality leads
• Always achieved more than 90% of the average annual sales targets
• Successfully recruited and trained foot soldiers for Dar Es Salaam by developing a strategy for using university students during holidays.
• Creatively increased traffic in retail shops, which also increased sales by almost 10% by hiring brand promoters.
• Established successful account relationships by building rapport and maintaining consistent communication.
• Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
• Researched competitor activity and used findings to develop sales growth strategies.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Attended trade shows and industry events to promote company products and services.
• Spearheaded successful sales strategies for existing and new products across specified territories.
• Trained and mentored sales representatives in sales techniques and strategies.
• Planned and conducted weekly sales meetings to keep sales representatives up-to-date on new products and strategies.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Prepared sales presentations for clients showing the success and credibility of products.
• Organized promotional events and interacted with the community to increase sales volume.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Collaborated cross-functionally with headquarters, regional teams, and other teams nationally to maintain a consistent message and experience.
• Directed sales support staff in administrative tasks to help sales reps close deals.

Core Responsibilities and Achievements

• Recruited and trained the sales force. i.e. Foot soldiers and sales managers
• Trained and coached area managers in the field
• Made sure that there was brand visibility and awareness in the market by coordinating with the marketing team on the identified gaps and opportunities.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Resolved problems with high-profile customers to maintain relationships.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Held one-on-one meetings with sales team members to identify selling hurdles and offer insight into the best remedy.
• Compiled and analyzed data to determine approaches to improving sales and performance.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Communicated product quality and market comparisons by creating sales presentations.

Core Responsibilities and Achievements

• Managed the Sales, Marketing and Merchandising field force team
• Introduced and launched new product in the market by creating awareness to final consumers through various methods and also training wholesalers and retailers
• Increased the company's market share and improved product shelf share.
• Managed and liaised with retail and wholesale partners for their business progress and placing their next order.
• Maintained team flexibility and embraced change to adapt within dynamic markets.
• Successfully recruited a highly performing team of regional representatives in seven regions country-wide.
• Conducted training and mentored team members to promote productivity and commitment to friendly service.

Core Responsibilities and Achievements

• Processed orders and ensured on-time delivery to key retailers.
• Train Wholesalers and Retailers on the new product (product knowledge)
• Collected market intelligence and monitored competitor activities on a daily basis.
• Set up appointments with potential and current customers to promote new products and services.
• Forged and nurtured impactful relationships with customers to cultivate loyalty.
• Made sure there is enough brand visibility (Posters, banners and Other POSM)
• Conducted on-site product demonstrations to highlight features, answer customer questions, and redirect concerns toward positive aspects.
• Performed cold-calling and follow-ups with leads to secure new revenue.
• Resolved order issues efficiently and enhanced customer satisfaction ratings.
• Boosted brand awareness, implemented promotional campaigns, and employed sales tactics as part of territory development.
• Led educational training seminars and product demonstrations.