JUMA KHAMIS JUMA

• Maintained records of document versions and tracked changes made over time.
• Generated periodic reports summarizing document control activities.
• Implemented a version control system to maintain the accuracy and consistency of critical business documents.
• Ensured regulatory compliance by conducting regular audits of company documents and updating policies as needed.
• Kept high average of performance evaluations.
• Optimized organizational systems for payment collections, deposits, and recordkeeping.

• Troubleshooted internet connectivity issues on both wired and wireless networks.
• Reviewed system and network performance to make proactive adjustments based on established IT policies.
• Collaborated with IT team to successfully complete large projects within strict deadlines.
• Diagnosed and troubleshot hardware, software and network issues.
• Making Computer maintenance some time
• Assisted in network maintenance, ensuring smooth connectivity for all users.

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• Restocked and organized merchandise in front lanes.
• Handled cash with high accuracy and took care to check bills for fraud.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Used POS system to enter orders, process payments and issue receipts.
• Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
• Worked closely with Account leader to solve problems and handle customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

• Maintained customer accounts by recording account transactions.
• Reconciled bank statements and credit card transactions on a regular basis.
• Managed accounts receivable records including invoicing, payment collection.
• Prepared financial statements and invoices for customers.
• Computerizing Account By Using Software Called Tally
• Ensured proper record-keeping through meticulous data entry and filing practices, reducing information retrieval time significantly.
• Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
• Documented sales, customer interactions and concerns and generated update reports for senior management.

• Supervised daily operations including scheduling shifts, assigning duties.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Developed detailed plans based on broad guidance and direction.
• Enhancing the Development of the company and gaining of Company earns.

• Built relationships with customers to encourage repeat business.
• Managed efficient cash register operations.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Developed strong rapport with customers and created positive impression of business.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Maximized profitability with strategic unchanging techniques during one-on-one interactions with clients at the point of Business.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Assisted in the development and implementation of marketing initiatives to promote Customers increase and special promotions for the company to get big earns.

• PRACTICAL TRANING FIELD (IT)
• Troubleshot system issues related to network connectivity, software installation and configuration, printing.
• Monitored system performance to identify potential issues.
• Tested new software and hardware prior to deployment.
• Installed, configured and maintained computer systems and network connections.
• Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
• Configured and tested new software and hardware.
• Established, repaired and optimized networks by installing wiring, cabling and devices.
• Monitored systems in operation and quickly troubleshot errors.
• Configured hardware, devices, and software to set up work stations for employees.
• Checking and Solving the Problem of ATM machine with the network system.

• PRACTICAL TRANING FIELD (IT)
• Troubleshot system issues related to network connectivity, software installation and configuration, printing.
• Installed, configured and maintained computer systems and network connections.
• Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
• Monitored system performance to identify potential issues.
• Tested new software and hardware prior to deployment.
• Configured and tested new software and hardware.
• Established, repaired and optimized networks by installing wiring, cabling and devices.