Juma Juma Said
Morogoro
Summary
Analytical B.S. Information Systems graduate with 5 years of experience in high-stakes Banking Operations, specializing in data integrity and process control. Proven ability to translate complex business and regulatory requirements into clear reporting specifications. Highly proficient in SQL for data extraction and Power BI/Advanced Excel for dashboard development. Experienced in conducting root cause analysis to ensure 100% data reliability across all generated reports. Seeking to leverage a history of accountability and process efficiency to provide actionable, data-driven insights. Eager to contribute immediately as a Junior Reporting Engineer.
Overview
6
6
years of professional experience
Work History
Branch Operations Specialist
EXIM BANK, MOROGORO
02.2020 - 09.2025
- Data Integrity & Reporting Quality
- Ensured 100% data integrity during daily EOD reconciliation by cross-referencing all ledger entries and transaction logs to eliminate reporting errors.
- Validated and maintained the correctness of sensitive customer financial data, adhering strictly to compliance frameworks (e.g., KYC/AML) and data governance protocols.
- 3Conducted rigorous data audits on all high-value transactions, identifying and resolving recurring system errors that were causing a 15% data quality issue in one month's reports.
- 4. Performed detailed root cause analysis on cash discrepancies, investigating transaction flags and audit trails to prevent future reporting errors and support reliable data sourcing.
- 5. Managed the security and organization of sensitive account documentation, guaranteeing a consistent, auditable trail for historical data retrieval and reporting.
- Analysis & Efficiency
- 6. Generated weekly operational performance reports for management using Advanced Excel (Pivot Tables, complex formulas) to track key metrics like transaction volume and staff efficiency.
- 7. Streamlined the monthly process for generating customer statements by automating key data verification steps, which directly reduced the task completion time by over 4 hours.
- 8. Forecasted periods of high customer traffic using historical transaction data, enabling the manager to make data-driven staffing decisions that improved service delivery.
- 9. Translated complex service failure data and customer complaints into trend reports, providing management with actionable insights for improving service protocols.
- Requirements & Communication
- 11. Served as the primary liaison between branch staff and the regional IT department, converting non-technical system issues into structured functional requirements for resolution.
- 12. Translated complex regulatory mandates into clear, simplified procedural documents, ensuring the entire branch team understood data requirements.
- 17. Trained and mentored new branch employees on data entry and reporting standards, ensuring consistency and quality control across all data points collected by the team.
- 18. Developed and maintained auditable records for all transactions and compliance documentation, establishing standardized processes for data integrity.
- 19. Proactively documented recurring report cycles and source data locations, guaranteeing transparency and continuity of critical data processes for the entire branch.
Education
Degree - Information System
UNIVERSITY OF DODOMA
01.2019
Skills
- Data querying and extraction
- Building visuals and dashboards
- Ensuring data quality and reliability
- Pivot Tables, formulas, and data analysis
- Translating business needs into reports
- Interpreting data trends ("the why")
- Understanding data flow processes
- Presenting data clearly to everyone
- Aligning reports with user needs
ABOUT ME
Analytical IS graduate specializing in transforming raw data into reliable, stakeholder-ready reports and ensuring high data integrity for business decisions.
Timeline
Branch Operations Specialist
EXIM BANK, MOROGORO
02.2020 - 09.2025
Degree - Information System
UNIVERSITY OF DODOMA
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