Loan Servicing Supervisor
delamina microfinance
07.2025 - Current
JULIETH MVULLA
FINANCE
Dar es Salaam,02
Timeline
Loan Operations Manager
francity microfinance
08.2024 - 07.2025
Intern
YETU BANK
03.2024 - 06.2024
BBA - BUSINESS MANAGEMENT
NATIONAL INSTITUTE OF TRANSPORT
11.2020 - 12.2023
High School Diploma -
Mzinga High School
09.2017 - 05.2020
MZINGA SECONDARY SCHOOL
01.2015 - 12.2016
FILBERT BAYI SECONDARY SCHOOL
01.2013 - 12.2014
NAURA PRIMARY SCHOOL
01.2006 - 12.2012
Work History
Loan Servicing Supervisor
delamina microfinance
Dar es Salaam, 02
07.2025 - Current
- Supervised daily loan servicing operations, ensuring compliance with policies and procedures.
- Trained team members on loan processing systems and customer service best practices.
- Monitored loan accounts for accuracy, resolving discrepancies promptly to maintain data integrity.
Loan Operations Manager
francity microfinance
Dar es Salaam, 02
08.2024 - 07.2025
- Processed loan applications, ensuring compliance with regulatory standards and internal policies.
- Coordinated communication between borrowers, underwriters, and loan officers to streamline operations.
- Assisted in managing loan documentation, verifying accuracy and completeness for timely approvals.
- Monitored transaction workflows to identify bottlenecks and recommend improvements for efficiency.
Intern
YETU BANK
Dar es Salaam, 02
03.2024 - 06.2024
- Assisted in daily operations by supporting team with routine tasks and administrative functions.
- Collaborated with colleagues to streamline processes and improve overall efficiency.
- Learned and applied industry-specific tools to enhance productivity and task execution.
Education
BBA - BUSINESS MANAGEMENT
NATIONAL INSTITUTE OF TRANSPORT
DAR ES SALAAM 11.2020 - 12.2023
High School Diploma -
Mzinga High School
DAR ES SALAAM 09.2017 - 05.2020
MZINGA SECONDARY SCHOOL
DAR ES SALAAM 01.2015 - 12.2016
FILBERT BAYI SECONDARY SCHOOL
KIBAHA 01.2013 - 12.2014
NAURA PRIMARY SCHOOL
ARUSHA 01.2006 - 12.2012
Skills
- Teamwork and collaboration
- Quick learner
- Fast learner
- Problem-solving
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
Spanish
Swahili
Bilingual or Proficient (C2)
Overview
4
4
Mentorship accomplished
3
3
years of professional experience
17
17
years of post-secondary education
Summary
Results-driven professional prepared for this role with strong background in achieving high-impact outcomes. Skilled in problem-solving, critical thinking, and effective communication. Known for fostering team collaboration and adapting to evolving needs. Adept at utilizing analytical skills and innovative solutions to drive success. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Experienced with project assistance and teamwork. Utilizes strong organizational skills to manage tasks efficiently. Knowledge of effective communication and time management to support team objectives.
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Collaborated with team of [Number] in the development of [Project name].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Quote
Fact explains nothing. On the contrary, it is fact that requires explanation.
Marilynne Robinson