Judith Kanza
Ukonga Dar Es Salaam
Summary
High-energy Sales and Marketing Personnel bringing successful background in delivering consistent sales. Surpasses targets regularly by managing and motivating team members to exceed quotas and maximize customer satisfaction. Offers strengths in product merchandising and inventory management, team training and KPI tracking.
Overview
10
10
years of professional experience
Work History
OPERATIONS MANAGER
SHUKURANI PHARMACY
09.2022 - 12.2024
- Dealing With Government Tender: Coordinate Medicines, Medical Equipment & Supplies to Zonal Referral Hospitals.
- To oversee the preparation and review of tax returns on time
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
SALES TEAM LEADER
Off-grid Electric Ltd. (Zola)
01.2019 - 03.2022
- Recruited and trained new sales professionals to quickly build up high-performing team assets
- Met KPIs consistently by motivating exceptional team performance and enabling consistent sales with hands-on Leadership
- Networked to build client base and promote products to new and existing clients
- Solved and quickly met customers’ needs to maintain high satisfaction ratings
- Maintaining highly relationship with customers
- Responsible for assigned sales target monthly, quarterly and annually
- Setting clear sales strategy and plan
- Planning, organizing and coordinate the sales team operation
SALES OFFICER
Off-grid Electric Ltd. (Zola)
07.2015 - 02.2022
- Pursued sales deals by qualifying clients, building individualized proposals and preparing final contracts
- Developed and presented creative ideas to internal stakeholders and customers to initiate new programs and successful sales initiatives
- Monitored customer complaint trends to drive satisfaction improvements and adjusted operational strategies to reduce issues
- Promoted products at trade shows across region, connecting with prospects and improving market penetration
- Oversaw inventory purchases and sales contracts to keep records current and compliant
- Developing and practicing various sales strategies such as Door to Door, Road Shows, Night Sales, Referrals and Sales with Instantly Installation
MARKETING INTERN
SEED Co Limited
07.2014 - 05.2015
- Researched competitor services and trends for analysis of marketing strategies
- Gathered data from focus groups and surveys to compile into marketing reports
- Generated interesting copy with eye for current trends and viral potential
- Worked with vendors to develop support materials for campaigns
- Researched latest trends and conducted market analysis
Education
Associate of Arts - Certificate of Business And Computer Application
African Management Initiative
Nairobi07.2015
Bachelor of Arts - Business Administration in Marketing
University Of Arusha
Arusha07.2014
Skills
- Promotional planning
- Prospecting and networking skills
- Customer service
- Employee relations and conflict resolution
- Planning and implementation
- Customer relationship management
- MS office
- Client relationships
- Performance management
- Customer relationship management (CRM)
- Inventory management
References
Lusajo Venance Mwakapeje
Zonal Business Manager - Airtel
lusajo.mwakapeje@gmail.com
+255 786670 604
Elibahati, Raphael, Regional Sales Manager dlight Tanzania, ellymollel@gmail.com, +255764429588, +255625903882, Tanzania
Yuster Mtitu
Chief Pharmacist - Shukurani Pharmacy
yustermtitu86@gmail.com
+255 767 991 844
Timeline
OPERATIONS MANAGER
SHUKURANI PHARMACY
09.2022 - 12.2024
SALES TEAM LEADER
Off-grid Electric Ltd. (Zola)
01.2019 - 03.2022
SALES OFFICER
Off-grid Electric Ltd. (Zola)
07.2015 - 02.2022
MARKETING INTERN
SEED Co Limited
07.2014 - 05.2015
Associate of Arts - Certificate of Business And Computer Application
African Management Initiative
Bachelor of Arts - Business Administration in Marketing
University Of Arusha
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