Joyce Tshibasu
Arusha
Summary
Dedicated and focused individual with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve my and my employees goals. Flexible, detail-oriented, fast learner and adaptive team player with expertise in operation, communication and development, customer service and process improvements. I also work very well in teams or as a leader
Overview
5
5
years of professional experience
Work History
Project Manager
Niles development services
Kigoma
01.2021 - Current
- Facilitated resolution of conflicts between team members when necessary.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Provided guidance to team members regarding tasks assigned to them.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Created and implemented processes to ensure successful completion of projects.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Built and established strong partnerships with teams, vendors and contractors.
Assistant
Fabtech technology
Nairobi
04.2019 - 01.2021
- Answered incoming calls and directed them to appropriate personnel or departments.
- Scheduled meetings, appointments and travel arrangements for staff members.
- Archived confidential material using established procedures.
- Organized and maintained filing systems for documents and records.
- Assisted in the preparation of reports, presentations and correspondence.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Entered data into databases accurately and efficiently.
- Developed positive relationships with internal customers through effective communication techniques.
- Greeted visitors, clients and guests in a professional manner.
- Gathered and sorted data for reports and files.
Education
Some College (No Degree) - Diploma in Business Administration
Jomo Kenyatta University
Arusha06-2018
BBA - International Business Management
Africa Nazarene University
NairobiSkills
- Systems implementation
- Compliance Monitoring
- Root Cause Analysis
- Project development
- Strategic Planning
- Document Management
- Financial Administration
- Risk Management
- Good communication skills
- Conflict resolution skills
Languages
Swahili
First Language
English
Proficient
C2
Timeline
Project Manager
Niles development services
01.2021 - Current
Assistant
Fabtech technology
04.2019 - 01.2021
Some College (No Degree) - Diploma in Business Administration
Jomo Kenyatta University
BBA - International Business Management
Africa Nazarene University