Summary
Overview
Work History
Education
Skills
Personal Information
Hobbies and Interests
Languages
Mobile Numbers
Other Qualifications
References
Disclaimer
Timeline
Generic

JOYCE JOHN KADUGA

Newala

Summary

To build career in growing organization, where I can get the opportunities to prove my abilities by accepting challenges, fulfilling the organizational goal and climb the career ladder through continuous learning and commitment.

I am a person with strong desire, willingness and ability to rapidly master and successfully implement new concepts, techniques and skills in my area of expertise.

Overview

9
9
years of professional experience

Work History

Co-operative Officer II

Newala District Council
Newala
08.2018 - Current
  • Supervised subordinate staff in carrying out daily duties and activities.
  • Implemented new technologies to enhance workplace productivity levels.
  • Provided guidance to team members on how to effectively complete tasks within established timelines.
  • Participated in regular meetings with upper management regarding progress updates on current initiatives.
  • Developed and maintained relationships with key clients and stakeholders.

Bank Teller/Customer Care Officer

Canara Bank Tanzania
Dar Es Salaam
11.2017 - 06.2018
  • Developed strong relationships with customers to ensure repeat business.
  • Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.

Advertisement Officer

Mwananchi Communication Limited
Dar Es Salaam
04.2017 - 10.2017
  • Responded promptly to customer inquiries or complaints in a polite manner.
  • Provided guidance to team members on how to effectively complete tasks within established timelines.
  • Championed innovation and continuous improvement initiatives.

Customer Care Representative

MILLICOM (TIGO) Tanzania
Mlimani City
11.2016 - 03.2017
  • Ensured compliance with data protection regulations when handling customer information.
  • Maintained up-to-date knowledge of company products, services, and promotions.

Education

Bachelor of Commerce - Marketing

University of Dar Es Salaam
Ubungo
11-2016

Advanced Level Secondary Education - ECA - Economics, Commerce And Accountancy

Ngaza Girls Secondary School
Mwanza
02-2013

Ordinary Level Secondary Education - Business Studies

Arusha Day Secondary School
Arusha CBD
09-2010

Primary School Education -

Daraja Mbili Primary School
Arusha
09-2006

Skills

  • Training and development
  • Team management
  • Customer relationship management
  • Data analysis
  • Conflict resolution
  • Managerial skills

Personal Information

  • Date of Birth: 11/16/92
  • Gender: Female
  • Nationality: Tanzanian
  • Marital Status: Married
  • Place of Birth: Arusha, Tanzania

Hobbies and Interests

  • Reading books
  • Watching movies
  • Listening to music

Languages

  • Swahili
  • English

Mobile Numbers

  • 0782685924
  • 0774073643

Other Qualifications

  • Basic knowledge of computer.
  • Successfully Completed National Service Training (JKT) At Rwamkoma 822KJ Tanzania

References

  • Mr. Alford Mpanda, District Agriculture, Livestock and Fisheries Officer, P.O. Box 04, Newala, Mtwara
  • Mrs. Grace Masambaji, Assistant Registrar, P.O. Box 201, Dodoma
  • Mr. Alfred Pitalis, Director of Human Resources, P.O. Box 315, Dodoma, 40484

Disclaimer

I Joyce Kaduga, declare that the information contained in this CV is correct to the best of my knowledge and brief.

.........................

06/05/25, Joyce John Kaduga

Timeline

Co-operative Officer II

Newala District Council
08.2018 - Current

Bank Teller/Customer Care Officer

Canara Bank Tanzania
11.2017 - 06.2018

Advertisement Officer

Mwananchi Communication Limited
04.2017 - 10.2017

Customer Care Representative

MILLICOM (TIGO) Tanzania
11.2016 - 03.2017

Bachelor of Commerce - Marketing

University of Dar Es Salaam

Advanced Level Secondary Education - ECA - Economics, Commerce And Accountancy

Ngaza Girls Secondary School

Ordinary Level Secondary Education - Business Studies

Arusha Day Secondary School

Primary School Education -

Daraja Mbili Primary School
JOYCE JOHN KADUGA