Joyce Emandus
Dar Es Salaam
Summary
Proven expertise in relationship building and computer skills, honed through roles at C-Sema and SOS Children’s Village. Excelled in volunteer recruitment and implementing therapeutic techniques, significantly enhancing client care and community service outreach. Demonstrates a strong capacity for teamwork and collaboration, achieving notable improvements in client support and educational environments.
Service-oriented Volunteer committed to collaborating with others to achieve common objectives. Cultured and friendly individual versed in providing clerical support and filing documentation. Commended for assisting with volunteer recognition activities and events to drive outreach.
Compassionate professional in community and social services, highly productive and efficient in task completion. Possess specialized skills in crisis intervention, program development, and stakeholder engagement. Excel at communication, empathy, and problem-solving to drive positive outcomes and support community well-being.
Overview
3
3
years of professional experience
Work History
Volunteer
C-Sema
Dar Es Salaam
07.2023 - 06.2024
- Established collaborative relationships with parents and guardians in order to provide effective care for their children.
- As well as responding to child abuse cases
- Facilitated communication between school personnel, parents and guardians, therapists, psychiatrists, and other professionals involved in the student's care.
- Implemented therapeutic techniques such as cognitive behavioral therapy, dialectical behavior therapy, mindfulness training., into practice.
- Created an environment that was safe, supportive, and conducive to learning for all students.
- Helped clients find solutions by teaching appropriate intervention techniques.
Teacher’s Assistant
Spyland daycare and pre school
Dar Es Salaam
01.2023 - 12.2023
- Assisted classroom teacher in developing and implementing lesson plans.
- Provided individualized instruction to students who needed additional assistance.
- Supervised small group activities.
- Helped maintain a safe and orderly learning environment.
- Supported student-led discussions and presentations.
- Encouraged positive behavior with rewards and incentives.
- Collaborated with other staff members to ensure student success.
- Attended faculty meetings as requested by the lead teacher.
Social Worker
SOS Children’s Village
Dar Es Salaam
07.2021 - 10.2022
- Provided assistance to clients in completing paperwork for housing and food benefits applications.
- Conducted assessments of clients' needs, identified resources and referred them to appropriate services.
- Assisted case managers with tracking client progress, developing treatment plans, and providing follow-up support.
- Attended weekly team meetings with supervisors to discuss cases and review best practices.
- Facilitated group sessions on topics such as parenting skills, anger management, life skills, and stress reduction.
- Organized outreach events in the community to educate individuals about available social services.
Education
Bachelor Degree in Social Work - Social Work
INSTITUTE OF SOCIAL WORK
Dar Es Salaam12-2026
Ordinary Diploma in Social work - Social work
Institute of Social Work
Dar Es Salaam,Tanzania12-2023
Secondary Education
MWEDO GIRLS PRE &PRIMARY SCHOOL
Arusha11-2016
Pre & Primary
INTEGRATED PRE & PRIMARY SCHOOL
ARUSHA09-2012
Skills
- Volunteer Recruitment
- Computer Skills
- Clerical Support
- Event Setup
- Flexible Schedule
- Answering Phones
- Document Management
- Event Planning
- Relationship Building
- Team Collaboration
- Marketing and promotion
- Community Service
- Supply Coordination
- Public Speaking
- Record preparation
- Teamwork and Collaboration
Languages
English
First Language
English
Elementary (A2)
A2
Swahili
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Volunteer
C-Sema
07.2023 - 06.2024
Teacher’s Assistant
Spyland daycare and pre school
01.2023 - 12.2023
Social Worker
SOS Children’s Village
07.2021 - 10.2022
Bachelor Degree in Social Work - Social Work
INSTITUTE OF SOCIAL WORK
Ordinary Diploma in Social work - Social work
Institute of Social Work
Secondary Education
MWEDO GIRLS PRE &PRIMARY SCHOOL
Pre & Primary
INTEGRATED PRE & PRIMARY SCHOOL
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