Joseph Nkiria Emmanuel
Dar es Salaam,Tanzania
Summary
Results-driven sales strategist with a decade of experience in FMCG and beverages, specializing in performance tracking and customer engagement. Expertise in market analysis and critical evaluation, utilizing advanced data analysis tools and Microsoft Office. Committed to driving business growth and improving customer satisfaction through strategic product knowledge application.
Overview
11
11
years of professional experience
9
9
years of post-secondary education
Work history
Field Manager
Smollan Tanzania Limited on behalf of Heineken Beverages
Dar es Salaam, Tanzania
05.2022 - 12.2025
- Guided and mentored employees to enhance professional development, increasing productivity from 61% to 90%.
- Conducted regular one-on-one sessions to identify training needs and allocate resources.
- Ensured monthly training modules were delivered, enrolling all 31 employees on online learning platform.
- Monitored team performance to foster accountability, boosting overall achievement from 40% to 75% in incentive earnings.
- Implemented effective communication channels for timely information dissemination at all levels.
- Oversaw operational expenses through detailed management of cost centres, maintaining budget compliance.
- Managed promotional activities by aligning promotion grids and raising stakeholder awareness.
- Maintained strong client relationships through continuous communication and feedback, managing database of over 4500 customers visited monthly.
Field Supervisor
Smollan Tanzania Limited
Dar es Salaam, Tanzania
04.2019 - 04.2022
- Directed sales activities, achieving ambitious targets through comprehensive strategies.
- Exceeded weekly visit targets of 1,500+ outlets with team of 21 employees.
- Communicated sales objectives to align team efforts for optimal outcomes.
- Realised over 14% sales growth in key distributor via engineered distributor-stockist-retail network.
- Provided strategic input for resource allocation to enhance overall sales potential.
- Identified training needs and delivered programmes to elevate team capabilities.
- Conducted regular performance reviews and offered constructive feedback for clarity.
- Implemented rewards and recognition initiatives to motivate top performers.
- Reinforced safety standards for reduced workplace accidents.
- Facilitated periodic team meetings; improved coordination amongst staff members.
- Monitored workforce performance continuously, ensuring high-quality output.
- Compiled detailed reports of field operations, assisting in strategic decision making.
- Delegated tasks effectively to maximise productivity.
- Actively promoted adherence to company policies and procedures for consistent work practices.
- Improved team efficiency with regular training sessions.
- Provided technical guidance for enhanced operational performance.
- Ensured project completion on time by efficiently managing field operations.
- Resolved on-site conflicts promptly, maintaining harmonious work relations.
- Managed and maintained accurate inventory records; avoided stock shortages.
- Led daily briefings to improve team communication.
- Streamlined communication channels with stakeholders for smoother project execution.
- Fostered positive working environment, boosting staff morale.
- Liaised with upper management regularly, keeping them informed about project progress.
- Implemented efficient resource allocation strategies to minimise waste and costs.
- Upheld rigorous quality control measures; guaranteed superior product delivery.
- Kept teams on task and completing milestones on time.
- Planned and scheduled field activities according to set timelines and order of operations.
- Managed workover and completions engineering assignments and operator's completion plan.
- Met with customers to resolve issues and build productive relationships.
- Ensured availability of vendor resources through continuous contact and coordination.
- Evaluated performance and progress, and made proactive adjustments.
- Investigated issues and developed effective solutions.
- Assessed daily operational needs and requirements and used team meetings to encourage staff goal-achievement.
Project Manager
Integrated Communications Limited
Dar es Salaam, Tanzania
02.2018 - 04.2019
- Oversaw diverse project portfolio involving various sales and marketing initiatives.
- Executed successful door-to-door sales campaigns for Omo, surpassing daily targets by selling over 50 cases.
- Enhanced Royco's product visibility through targeted merchandising in 16 open markets.
- Cultivated strong partnerships with stakeholders for effective project lifecycle integration.
- Monitored project budgets rigorously, ensuring adherence to financial constraints.
- Established organised processes that improved workflow efficiency and clarity in accountability.
- Allocated human resources strategically across projects to maximise team effectiveness.
- Achieved all project objectives by tracking progress and applying necessary corrective measures.
Sales Supervisor
Unilever Company LTD
Dar es Salaam, Tanzania
01.2016 - 12.2017
- Led daily briefings and team meetings to ensure alignment.
- Implemented sniper frames for enhanced product visibility in personal care and food categories.
- Secured 89 cosmetics and 189 general trade outlets under perfect store execution.
- Analysed pre-sales reports to derive strategic insights.
- Ensured exceptional customer service with prompt complaint resolution.
- Managed stock and SKU availability meticulously to prevent shortages.
- Coached and mentored sales team to surpass targets.
- Set ambitious, SMART sales goals.
Merchandiser
Unilever Company LTD
Dar es Salaam, Tanzania
01.2015 - 12.2015
- Executed proper shelf maintenance by removing outdated products and arranging facings effectively.
- Secured shelves for cosmetics, food, and personal care categories to enhance presentation.
- Managed database of 300 outlets, visiting 20 outlets monthly and weekly for large Dukas.
- Restocked shelves from inventory, preventing out-of-stock situations and ensuring availability.
- Organised product displays for optimal visibility and accessibility to boost sales.
- Tagged products accurately to maintain correct pricing across all outlets.
- Communicated low stock levels with management for timely replenishment actions.
- Rotated products regularly to minimise waste and ensure freshness.
Education
Advanced Diploma - Business Administration
Community Concern Training Institute
Kenya 01.2016 - 12.2017
Diploma - Business Administration
Community Concern Training Institute
Kenya 01.2013 - 12.2014
Certificate - Business Administration
Community Concern Training Institute
Kenya 09.2011 - 08.2012
Certificate of Higher Education - Secondary education
Kubweye Mixed Secondary School
Kenya 01.2007 - 12.2010
Skills
- Sales strategy and performance tracking
- Information technology certification
- Customer engagement and resolution
- Market analysis and product knowledge
- Critical thinking and evaluation
- Microsoft Office proficiency
- Data analysis and insights
Languages
English
Fluent
References
- Clement, Laurent, Project Manager, +255 68232626, Smollan, Tanzania
- Edith, Mushi, People Consultant, +255 716080610, Smollan Tanzania LTD
- Patrick, Maroa, Operations Manager, +255 685038883, Platinum Credit LIMITED
Timeline
Field Manager
Smollan Tanzania Limited on behalf of Heineken Beverages
05.2022 - 12.2025
Field Supervisor
Smollan Tanzania Limited
04.2019 - 04.2022
Project Manager
Integrated Communications Limited
02.2018 - 04.2019
Advanced Diploma - Business Administration
Community Concern Training Institute
01.2016 - 12.2017
Sales Supervisor
Unilever Company LTD
01.2016 - 12.2017
Merchandiser
Unilever Company LTD
01.2015 - 12.2015
Diploma - Business Administration
Community Concern Training Institute
01.2013 - 12.2014
Certificate - Business Administration
Community Concern Training Institute
09.2011 - 08.2012
Certificate of Higher Education - Secondary education
Kubweye Mixed Secondary School
01.2007 - 12.2010