Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort. Productive Phlebotomist offering 1 year of experience in collecting blood specimens in healthcare settings. Proven leader with success in recommending and introducing strategies to improve workflow, specimen processing and customer service related to patient care. Calm and comforting with stressed patients.