Summary
Overview
Work History
Education
Skills
Certification
Timeline
References
Hobbies and Interests
Disclaimer
Generic

John Bogohe

Dar es Salaam

Summary

Knowledgeable IT Officer with strong background in IT operations and support. Effectively managed network systems and resolved technical issues, enhancing overall system performance and user satisfaction. Demonstrated expertise in troubleshooting and system optimization, showcasing problem-solving abilities and technical proficiency.

Overview

11
11
years of professional experience
1
1
Certification

Work History

IT Officer

Akiba Commercial Bank
09.2015 - Current
  • I have been working as IT Officer in the department of Information Communication and Technology (ICT). My responsibilities are not limited to:
  • Provide up to second level support for production in a 24
  • 7 environment; Participate in running core ICT systems.
  • Participate in the closing of business (COB), EOM, and EOY in the core banking system (T24), Execution of backups of core banking system and other systems within the bank.
  • Provide first line support to users of various systems within the bank including the creation, maintenance and termination of user accounts on various systems, troubleshooting on hardware, software and network problems.
  • Process Helpdesk/service desk requests and allocated to the appropriate resources within the department or other Head Office Department as per Helpdesk /service desk policy.
  • Monitoring network, ATM and mobile internet banking make sure they operate according to the standard set.
  • Liaise with vendors and other IT personnel for problem resolution
  • Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the system
  • To provide reports to an agreed schedule (or on request), including credit, financial and service desk performance reports.

Loan Officer

Akiba Commercial Bank
05.2014 - 08.2015
  • I have been working with Akiba Commercial Bank since May of the year 2014. My key duties are as follows:
  • Promote and market group lending products and other ACB products.
  • Also supporting ICT related issues at branch level
  • Conduct training of group clients on issues related to the product
  • Responsible for keeping client’s records for reference

Education

Bachelor - Computer Science

The Institute Of Finance Management (IFM)
Dar Es Salaam, Tanzania
07-2012

Advanced Certificate - Secondary Education Examination (ACSEE)

Shinyanga Secondary High School
07-2009

Certificate - Secondary Education Examination (CSEE)

Shinyanga Secondary High School
11-2006

Skills

  • GePG integration with T24 core banking system
  • Smart Policy system Implementation
  • SQL database backup automation
  • T24 Upgrade from R08 to R23 Transact
  • VOIP implementation
  • Microsoft Windows Servers Upgrade
  • Visa card implementation
  • IT service management
  • Technical troubleshooting
  • Application support
  • Problem-solving
  • Teamwork

Certification

  • December, 2011. Sustainable alliance in poverty eradication (SAIPE)
  • Awards: certificate of attendance on project monitoring and evaluation
  • In April 2016 Introduction to Jbase Database Development System
  • Award: Certificate of attendance in Jbase Database Development System
  • In March 2021 attended Cisco Routing and Switching
  • Award: Certificate of attendance in Cisco Switching and Routing
  • In March 2024 Vocational ITIL 4 Foundation
  • Awards: Certificate of attendance in ITIL 4 Foundation

Timeline

IT Officer

Akiba Commercial Bank
09.2015 - Current

Loan Officer

Akiba Commercial Bank
05.2014 - 08.2015

Bachelor - Computer Science

The Institute Of Finance Management (IFM)

Advanced Certificate - Secondary Education Examination (ACSEE)

Shinyanga Secondary High School

Certificate - Secondary Education Examination (CSEE)

Shinyanga Secondary High School

References

Elias Mdao, Manager System and Network, emdao@acbbank.co.tz, +255 753-556661, Akiba Commercial Bank, P.O. Box 669, Dar es Salaam


Aziza Semboja, Manager Bussiness Support, asemboja@acbbank.co.tz, +255 764 963 165, Akiba Commercial Bank, P.O. Box 669, Dar esSalaam


Doreen Daniel, IT officer, ddaniel@acbbank.co.tz, +255 716 093 552, Akiba Commercial Bank, P.O. Box 669, Dar es Salaam



Hobbies and Interests

Watching documentaries, football, reading magazines

Disclaimer

I, John Bogohe certify to the best of my knowledge and belief that these data correctly describe my qualification, my experience and me.

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