Johari Brashi
Arusha
Summary
Highly knowledgable quality assurance afficerwith several years of experience in the banking operations.Responsible and motivated ready to learn from others and contribute to the team and make a positive impact in order to achieve organization objectives.
Overview
11
11
years of professional experience
21
21
years of post-secondary education
Work History
Control and Quality assurance offiver
Nmb Bank Plc,Arusha Market
12.2017 - Current
- Developed and implemented quality assurance protocols that improved compliance with regulatory standards and enhanced operational efficiency.
- Conducted regular audits of processes and documentation, ensuring adherence to best practices and minimizing errors across departments.
- Led training sessions for staff on quality control measures, fostering a culture of continuous improvement and accountability.
- Review branch days work .
- Sharing the identified control gaps to branch staff and timely submission of. reports
- Review and analyze customer deposit,loan portfolio management .
- Oversees ccp operation by Monitoring compliance with established policies, procedures, and regulations.
Bank Officer
NMB Bank Plc,Namanga
08.2015 - 12.2017
- Perfoming all Branch operations
- Attending to customer queries and complaints
- Enhance customer satsfaction by efficiently handling their queries and provide accurate information.
- Ensure compliance and adhered to bank procedures.
Education
Post Graduate Diploma in Business Admnistration
Institute of Cardif
London, United kingdom 11.2007 - 02.2026
Bachelor of Arts - Political Science And Public Administration
University of Dar Es Salaam
Dar Es Salaam, Tanzania 11.2001 - 06.2004
Skills
Communication skills
Leadership and management
Computer skills
Sales and marketing skills
Supervisory and administrative skills
Languages
Swahili
First Language
English
Beginner (A1)
A1
References
References available upon request.
Edgar Ninga
Branch Manager NMB Bank Plc
Arusha Market
Email Edgar.Ninga@nmbtz.com
÷255787064945
Vicky Bishubo
- Head of Government Business and Capital Office
- Email Vicky.Bishubo@nmbtz.com
- +255767533727
Affiliations
- Travelling
- Socializin
- Watching movies
Timeline
Control and Quality assurance offiver
Nmb Bank Plc,Arusha Market
12.2017 - Current
Bank Officer
NMB Bank Plc,Namanga
08.2015 - 12.2017
Post Graduate Diploma in Business Admnistration
Institute of Cardif
11.2007 - 02.2026
Bachelor of Arts - Political Science And Public Administration
University of Dar Es Salaam
11.2001 - 06.2004