Summary
Overview
Work History
Education
Skills
Languages
Interests
References
Timeline
Generic
Joel  Mwenda

Joel Mwenda

electrical Technician
Zanzibar

Summary

Result driven electrical technician with up to 2 years of hands on experience in electrical and solar installation ,maintenance and renewable energy system now excelling as an Assistant manager combines technical proficiency with strong leadership problem solving and operational oversight to drive efficiency safety and team productivity . Adapt at bridging the gap between field operations and management ensuring projects meet technical standard deadlines and business objectives

Overview

4
4
years of professional experience

Work History

Assistant manager

Emin Mahrt
Zanzibar, Zanzibar Urban/West
02.2024 - Current
  • Managed over 10 guest per day to ensure smooth running of the business
  • Provided excellent customer service leading to repeat business and customer loyalty.
  • Managed cash registers accurately reducing discrepancies at end of day reconciliation.
  • Delegated tasks to team members efficiently improving overall productivity.
  • Developed strong relationships with suppliers, ensuring timely delivery of products.
  • Streamlined store operations with efficient scheduling.
  • Minimizing inventory loss for improved profit margins.

Sales and operation manager

SAEMA Group limited
Dar es salaam , Dar es Salaam Region
12.2023 - 01.2024
  • Achieved high employee retention rates by cultivating a positive workplace culture.
  • Reduced operational costs with lean management techniques.
  • Implemented robust operational policies for regulatory compliance.
  • Coordinated cross-departmental efforts for seamless project execution.
  • Developed comprehensive sales strategies to drive business growth.
  • Established strong client relations, secured repeat business deals.

Online clothing business

self employed
Dar es salaam , Dar es Salaam Region
12.2020 - 11.2023
  • Conducted intensive safety audits and investigated reported issues, accidents and near-misses.
  • Applied positive customer service approach to increase satisfaction levels.
  • Operated machinery to achieve targets while following regulations.
  • Developed appropriate resources to meet needs of diverse audiences.
  • Delivered services to customer locations within target timeframes.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.

Education

Ordinary diploma in renewable energy technology - Electrical

Dar es salaam Institute of Technology
Dar es Salaam, Dar es Salaam Region
11.2020 - 2023.12

ordinary level - Secondary education

Pandahill secondary school
Mbeya
01.2016 - 2019.11

Skills

Marketing strategies

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Languages

English
Fluent
Swahili
Fluent
German
Beginner

Interests

Learning new stuffs

Travel

References

References available upon request.

Timeline

Assistant manager

Emin Mahrt
02.2024 - Current

Sales and operation manager

SAEMA Group limited
12.2023 - 01.2024

Online clothing business

self employed
12.2020 - 11.2023

Ordinary diploma in renewable energy technology - Electrical

Dar es salaam Institute of Technology
11.2020 - 2023.12

ordinary level - Secondary education

Pandahill secondary school
01.2016 - 2019.11
Joel Mwendaelectrical Technician