JESSE Shuma
DAR ES SALAAM
Summary
Seasoned Human Resources Manager with substantial experience in developing effective HR strategies and managing comprehensive personnel processes. Skilled in talent acquisition, performance management, employee relations, and compliance with labor laws. Successfully implemented innovative recruitment campaigns and streamlined HR operations to enhance organizational efficiency. Demonstrated ability in fostering positive workplace environments and facilitating productive team dynamics.
Overview
9
9
years of professional experience
Work History
Head of Human Resources and Administration
airpay Tanzania Limited
DAR ES SALAAM, Tanzania
09.2023 - Current
- Developed and executed a comprehensive HR strategy aligned with business objectives, contributing to a 60% increase in employee productivity over a year.
- Directed recruitment efforts, reducing time-to-hire by 70%, and enhancing the quality of hires through strategic workforce planning.
- Designed and implemented leadership development programs.
- Led organizational change efforts, including restructuring and talent realignment, to support business growth.
- Spearheaded employee engagement initiatives, achieving an 80% improvement in employee satisfaction scores.
- Scheduled meetings with employees to address concerns and grievances.
- Researched industry trends to inform compensation and performance strategies.
- Prepared presentations to company executives regarding employee performance and retention trends.
- Organized team-building events aimed at improving morale among staff members.
Human Resources Manager
Aquavita Limited
DAR ES SALAAM, Tanzania
04.2018 - 06.2023
- Provided HR consultation services to leadership and department heads.
- Organized employee directories and updated individual contact information.
- Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
- Assisted in developing succession planning strategies for key positions within the organization.
- Organized team building activities to foster collaboration among staff members.
- Reported on workplace health and safety compliance to superiors.
- Advised leadership and personnel on driving HR policies, union negotiations, and business strategy implementation.
- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
- Managed delivery of customer-focused HR services to company to increase hire rate and reduce churn.
- Created job postings, tracked applicants and maintained applicant database.
- Ensured compliance with federal, state and local employment laws.
Human Resources Officer
Novomed Limited
DAR ES SALAAM, Tanzania
02.2016 - 03.2018
- Reviewed resumes and applications for potential candidates.
- Collaborated with accounting personnel to reconcile accounts related to payroll activities each month.
- Ensured compliance with company policies, procedures, and regulations.
- Collaborated with department heads to determine staffing needs on an ongoing basis.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Prepared for hearings by reviewing laws and regulations.
- Investigated complaints of discrimination or harassment in the workplace.
Education
BBA - Human Resources Management
Kampala International University
Dar Es Salaam ,Tanzania01-2013
Skills
- HR policies development
- Performance appraisals
- Recruitment strategies
- Onboarding programs
- Leadership coaching
- Employee relations
Timeline
Head of Human Resources and Administration
airpay Tanzania Limited
09.2023 - Current
Human Resources Manager
Aquavita Limited
04.2018 - 06.2023
Human Resources Officer
Novomed Limited
02.2016 - 03.2018
BBA - Human Resources Management
Kampala International University
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