Jesca William Paulo
Dar-es-Salaam
Summary
Results-oriented accounting professional with several years of experience in accounting, financial analysis, and audit-related settings. Quick and eager learner with acute attention to detail and a consistent track record of identifying process improvements to drive quality, accuracy, and efficiency.
Overview
3
3
years of professional experience
Work History
Assistant Accountant
Msasani Slipway Limited
08.2023 - Current
- Performing monthly bank reconciliations to ensure accuracy of financial records and resolve discrepancies between ledgers and bank statement
- Reconciliation and submission of statutory returns, VAT, Withholding, PAYE, and SDL.
- Posting receipts, payments, purchases, and withholding tax receivables on Tally.
- Reconciliation of tenant accounts .
- Issuing invoices for tenants
- Processing and executing payments.
- Responding to suppliers & Tenants queries ,resolved issues efficiently .
- Assisting and providing support in TRA and External audits engagements
- Managed daily banking transactions, including deposits, withdrawals, and transfers.
- Processed accounts payable in an accurate manner according to company policy.
- Performed month-end close procedures such as journal entries and reconciliations.
Front Desk Attendant
Msasani Slipway Limited
03.2023 - 07.2023
- Maintained the front desk database, including guest information.
- Coordinate guest reservations and booking activities
- Facilitated check-in and check-out processes encompassing guest registration upon arrival, room allocation, and rate assignment..
- Administered guest accounts, finalizing settlements, and facilitating guest service
- Addressed customer inquiries.
- Facilitating payment collection from tenants and generating payment receipts.
Customer Care Representative and Call Centre Agent
Ison Xperiences Tanzania Limited-Vodacom Call Centre
04.2022 - 03.2023
- Addressed product and service inquiries, recommending additional offerings to engage potential customers.
- Utilize company troubleshooting resolution tree to assess technical problems and identify suitable solutions.
- Provided guidance and support to customers, focusing on individual needs and preferences.
- Identified customer issues and analyzed root causes to resolve product or service complaints.
- Responding to customer telephone calls promptly to eliminate on-hold wait times.
- Promoting a superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Education
Bachelor of Science - Accounting and Finance
Ardhi University
07.2020
Skills
- Team collaboration
- Adaptability
- Problem solving mindset
References
- CPA (T) Gloria Daudi Kyaloto, Finance Consultant, TAPBDS, 0715992255, gloryenna@gmail.com
- CPA (T) Sharma Ibrahim Daiy, Finance Manager, Msasani Slipway Limited, 0717063148, sharmaibraheem@gmail.com
- Karim Seif Juma, Human Resources Manager, Msasani Slipway Limited, 0714414240, hr@slipway.net
Timeline
Assistant Accountant
Msasani Slipway Limited
08.2023 - Current
Front Desk Attendant
Msasani Slipway Limited
03.2023 - 07.2023
Customer Care Representative and Call Centre Agent
Ison Xperiences Tanzania Limited-Vodacom Call Centre
04.2022 - 03.2023
Bachelor of Science - Accounting and Finance
Ardhi University
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