JENITHA PROSPER BIKWASI

• Developed strong working relationships with colleagues, contributing to a positive work environment.
• Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events. professionally and promptly.
• Aided colleagues, managers, and customers through regular communication and assistance.
• Contributed to office safety by enforcing workplace policies and following emergency procedures as needed.
• Provided exceptional customer service, addressing inquiries
• Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials.
• Drafted and distributed invoices for outstanding payments.
• Maintained high levels of organization within the office space through regular supply inventory checks and proactive restocking efforts.
• Managed daily payment processing and drafted related financial documents.
• Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.

• Office property management, including asset inventory, vendor contract management, and office operations.
• General administration, communication, and operational and logistical support activities.
• Responsible for all administrative matters in the office, supervising the receptionist and driver, as well as coordinating logistical support, communication, and operations with IO, other PCI country offices, and local field offices.
• Supported department heads through conducting research, preparing reports, and managing various administrative tasks efficiently.
• Managed complex scheduling tasks, ensuring that deadlines were met consistently.
• Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials.

• General office Management, Secretarial Duties, and Logistics Support
• Responsible for all administrative tasks including Secretarial duties, coordinating planning support, IT Support, office management, and other tasks support to the organization.
• Improved information flow between departments by establishing a centralized filing system for easy access to critical documents.
• Coordinated travel arrangements for project team members, minimizing downtime during crucial periods.
• Contributed to successful project outcomes by providing ongoing administrative support to Project Managers and team members.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Managed multiple tasks and met time-sensitive deadlines.
• Assisted with planning office events and meetings for smooth execution.

• General office Administration, and Logistics Support

• Responsible for all Administrative and Secretarial work, Radio Operator, and other telecommunications equipment from base to other locations (VHF, HF, CODAN), and logistics support

• Oversaw personal and professional calendars and coordinated appointments for future events.
• Maintained appropriate filing of personal and professional documentation.
• Improved time management of the executive through effective prioritization and organization of tasks.
• Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
• Coordinated events and functions with attention to detail ensuring successful execution.
• Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
• Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
• Maintained confidentiality, handled sensitive information with discretion and integrity.
• Increased efficiency with organization of travel itineraries, ensuring seamless business trips.
• Reduced operational costs, negotiated with vendors to secure competitive rates for office supplies.
• Facilitated smoother daily operations by promptly addressing and resolving administrative issues.
• Handled incoming mail, bills and invoices and completed appropriate actions.
• Participated in team meetings and staff training sessions.
• Facilitated transportation to and from appointments.

• General office Administration, and Logistics Support
• Responsible for all Administrative and Secretarial work, Radio Operator, and other telecommunications equipment from base to other locations (VHF, HF, CODAN), and organization support
• Improved time management of the executive through effective prioritization and organization of tasks.
• Improved document management and established a systematic filing system that accelerated information retrieval.

• Attending the refugee re-registration exercise and doing specific duties such as wrist banding, ration card issuing, ink spraying, etc
• Electronically (Computerized) Data processing from the manual bio-data forms, doing typing duties when needed.
• Completed data entry tasks with accuracy and efficiency.
• Organized, sorted, and checked input data against original documents.
• Entered data into various computer systems accurately using Microsoft Office Suite.