Jastin Erick
Arusha
Summary
Proactive, customer-orientated sales with over 5 years of experience in insurance service industry. Passionate in delivering outstanding service and have consistently surpassed my target.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Alliance Insurance Corporation Limited
01.2023 - Current
- Led team in executing daily operational initiatives, improving service delivery and customer satisfaction.
- Coordinated training programs for banca champions , enhancing employee skills and performance metrics.
- Developed and implemented process improvements that streamlined workflow and increased efficiency.
- Mentored junior staff, fostering professional growth and enhancing team collaboration.
Senior Executive
Alliance Insurance Corporation Limited
12.2020 - 12.2022
- Led cross-functional teams to implement strategic initiatives, enhancing operational efficiency and client satisfaction.
- Developed comprehensive business strategies to drive bancassurance growth and improve market positioning.
- Analyzed market trends and competitive landscape to inform strategic decision-making processes.
- Business follow ups and daily reports on trends, pipelines and claims follow ups reports
Branch Office Supervisor
Star General Insurance Tanzania Limited
01.2020 - 12.2020
- Achievements and responsibilities.
- Manages the daily activities of the branch office.
- Prepare daily and monthly sales reports.
- Coordinate the activities of underwriting and claims in the branch
- Evaluate all risks to ensure that only quality business is accepted into the company at acceptable rates
- Claim processing and evaluation.
- Ensuring timely preparation of management reports.
- Ensuring that the risks undertaken by the company are adequately covered through reinsurance.
- Promote and marketing company products and ensuring standardized service to all customers
- Attend meetings, seminars and programs to learn about new products and services.
- Maintain client data base ensuring the growth of the company and follow up on renewals of policy.
- Preparing and maintaining up to date underwriting guide and enforce compliance
- Draw up quote for insurance premium for various clients.
- Advising the underwriting departments of all claims made against each policy for risk improvement measures.
- Prepare and implementing effective marketing strategies to sell new insurance contracts.
- Proactively participated in meetings and helped create new practices.
- Maintain good relationship between intermediaries and the company.
- Handled customer complaints with empathy and composure.
- Develops, recommends and implements continuous improvement initiatives which result in cost effective enhancements in quality and service.
Marketing Executive
Star General Insurance Tanzania Limited
10.2014 - 12.2020
- Achievements and responsibilities:
- Prepare and implementing effective marketing strategies to sell new insurance contracts.
- Draw up quote for insurance premium for various clients.
- Proactively participated in meetings and helped create new practices.
- Negotiate and define specific insurance terms to clients, brokers and agents.
- Maintain good relationship between intermediaries and the company.
- Maintain client data base ensuring the growth of the company and follow up on renewals of policy.
- Prepare different insurance policy and proposal.
- Weight loss exposures and also to be able to determine underwriting alternative for clients.
- Keep detailed records of policies underwritten.
- Handled customer complaints with empathy and composure.
- Pitched ideas on how to improve performance and efficiency.
- Designing Market Strategy for new products.
- Attend meetings, seminars and programs to learn about new products and services.
- Day to day visits to or clients, brokers and agents to insure they are accurately handled.
- Effective market strategy to attract more brokers, agents and clients to place there business with us.
- Helped management to identify workflow issues concern intermediaries the and find solutions.
- Prepare reports for the business placed by brokers, agents and direct sales
- Consistently met my short and long-term targets.
- Ensure i am oblige whit company standard value and objective.
Education
Degree Bachelor of Science - Insurance and Risk Management (BIRM)
Institute Of Finance Management
01.2014
Advance Certificate of Secondary Education Examination - ACSEE
Mruma High School
01.2011
Certificate of Secondary Education Examination - CSEE
Oldadai Secondary School
01.2007
Skills
- Problem-Solving
- Customer service
- Leadership
- Teamwork
- Sales
- Handling conflict
- Mentoring
Languages
English excellent
Swahili excellent
References
Paul, Urio, Finance Manager, uriop@stargeneral.co.tz, +255 754241088, Star General Insurance Limited, P.O Box, Dar es Salaam
Hobbies and Interests
Watching and playing soccer, learning new things/skills, travelling and keeping an update in all matters of the world in the economic, social, technical and political aspect.
Timeline
Assistant Manager
Alliance Insurance Corporation Limited
01.2023 - Current
Senior Executive
Alliance Insurance Corporation Limited
12.2020 - 12.2022
Branch Office Supervisor
Star General Insurance Tanzania Limited
01.2020 - 12.2020
Marketing Executive
Star General Insurance Tanzania Limited
10.2014 - 12.2020
Advance Certificate of Secondary Education Examination - ACSEE
Mruma High School
Certificate of Secondary Education Examination - CSEE
Oldadai Secondary School
Degree Bachelor of Science - Insurance and Risk Management (BIRM)
Institute Of Finance Management
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