Jasmine Rashid Sultan
Dar Es Salaam,Tanzania
Summary
Detail-oriented Administrative Professional specialising in streamlining office operations and enhancing customer service. Achieved efficient organisation and productivity through strong budgeting, cost analysis, and technology proficiency. Focused on leveraging problem-solving skills and effective communication to support organisational goals and ensure workflow management.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work history
Administrative Assistant/Receptionist
Mashaa Insurance
Dar es Salaam
2020.08 - 2026.06
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Delivered timely customer service to enhance client satisfaction.
- Maintained and organised files and records for efficient documentation.
- Provided comprehensive support to the human resources department by assisting with recruitment and employee relations.
- Resolved issues efficiently by identifying root causes and implementing effective solutions.
- Compiled statistical reports to support data analysis and decision-making.
Administrative Tax Officer
TRA Kariakoo Kipata
Dar es Salaam, Tanzania
2021.06 - 2021.11
- Prepared and reviewed accurate tax returns for companies, ensuring compliance with regulations.
- Handled complex corporate taxation cases, significantly reducing liabilities for clients.
- Streamlined tax processes, enhancing efficiency within the department.
- Presented informative seminars on taxation policies, aiding staff understanding and adherence.
- Managed diverse client portfolio, achieving high satisfaction levels through effective communication and service.
Education
Certificate - Business Administration
Mwalimu Nyerere Memorial Academy
TANZANIA 2019.11 - 2020.10
Certification - ICT (Information and Communications Technology)
DIT College
TANZANIA 2018.02 - 2018.08
Certificate of Higher Education - CERTIFICATE IN CLEARING AND FORWARDING
INSTITUTE OF TAX ADMINISTRATION
TANZANIA 2025.10 - 2026.03
Skills
- Calendar scheduling
- Record keeping
- Spreadsheet creation
- Technology Proficiency
- Cost analysis
- Customer service
- Effective communication
- Task flexibility
- Marketing knowledge
- Critical thinking
Custom Section
G10268417, 2026-06-22, 19eef7e38683b9d6, Fifty-Four Thousand, CONTRIBUTION: 2026-05-01, Direct Deposit, 2026-06-22, Contribution
Personal Information
- ID Type: TIN
- ID Number: 100-208-628
REFEREES
- Julie, Jaffery Shamte, Mashaainsuranceagency@gmail.com, 0783307015, 0715307015, Masha Insurance, Plot No. 76/77, Mezzanine Floor, Ushirika Tower
- Mwijuma, Salim Choggy, mwajumachoggy@gmail.com, 0746276979, MSC Consultant
Timeline
Certificate of Higher Education - CERTIFICATE IN CLEARING AND FORWARDING
INSTITUTE OF TAX ADMINISTRATION
2025.10 - 2026.03
Administrative Tax Officer
TRA Kariakoo Kipata
2021.06 - 2021.11
Administrative Assistant/Receptionist
Mashaa Insurance
2020.08 - 2026.06
Certificate - Business Administration
Mwalimu Nyerere Memorial Academy
2019.11 - 2020.10
Certification - ICT (Information and Communications Technology)
DIT College
2018.02 - 2018.08