Summary
Work History
Education
Skills
Languages
Timeline
Generic

james ngalya

Mwanza

Summary

Adept at sales planning and relationship building, I significantly enhanced customer satisfaction and sales performance at Geita Gold Mine Limited. My expertise in performance tracking and effective negotiation fostered strong client relationships and operational efficiency, driving substantial growth.

Work History

Sales Officer

Midland
  • Enhanced customer satisfaction with timely follow-ups and personalized service.
  • Responded to customer needs by answering questions and providing detailed information about Product or Service.
  • Boosted sales performance by identifying and targeting high-potential leads.
  • Cultivated strong relationships, establishing trust and loyalty among clients.

Coordinator

PCHA&PMC
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.

Supervisor

Geita Gold Mine Limited
  • Enhanced customer satisfaction with timely follow-ups and personalized service.
  • Responded to customer needs by answering questions and providing detailed information about Product or Service.
  • Boosted sales performance by identifying and targeting high-potential leads.
  • Cultivated strong relationships, establishing trust and loyalty among clients.

Education

Bachelor Of Rural Development - Human Development

Sokoine University of Agriculture
Morogoro

Skills

  • Sales planning
  • Relationship building
  • Performance tracking
  • Effective negotiation

Languages

English
Upper intermediate (B2)
Swahili
Advanced (C1)
Jita & Sukuma
Intermediate (B1)

Timeline

Sales Officer

Midland

Coordinator

PCHA&PMC

Supervisor

Geita Gold Mine Limited

Bachelor Of Rural Development - Human Development

Sokoine University of Agriculture
james ngalya