Good interpersonal skills, an excellent team worker and keen, very willing to learn and develop new skills.
Reliable and dependable and often seek new responsibilities within wide range of employment areas
To Improve competence in this professional field, so that to become a useful resource in achieving both personal and organizational goals.
Overview
14
14
years of professional experience
Work History
SERVICE ADMINISTRATOR (SERVICE DEPARTMENT)
SANDVIK MINING AND CONSTRUCTION – BULYANHULU GOLD MINE
07.2016 - Current
Handle applicable email from customers(AUMS, BARRICK BULY & NORTH MARA, SHANTA, GGM) or forward to applicable managers and action/forward to the required department for action
Fire Suppression System Installation, prepare and arrange parts availability to complete Fire suppression system on customer machines as per customer request(AUMS, BARRICK BULY, BARRICK NORTH MARA, SHANTA, GGM)
Planning Fire suppression service to customer machines(AUMS, BARRICK BULY, BARRICK NORTH MARA, SHANTA, GGM, CONGO & MADAGASCAR)
Handle all field service jobs, receive call from customer, Opening of the job, quotation to customer, arrange for technician to visit customer site, completion of job, and close of job(Invoicing)
Components repair and return, receiving component from customer(AUMS, BARRICK BULY, BARRICK NORTH MARA, SHANTA, GGM) Drifters, Transmission, Axles, Torque Converters, Transverter, Upbox, Cylinders, Torque Motor, etc. receive the component, open job, prepare quotation, pictures report, failure report and send to customer, release of parts, planning for component to ba repaired, invoice and send component back to customer
Warranty administrator, handling all claims from customer and make sure to submitting to warranty handler personally
Keep update of customer reports WIP REPORTS, make sure of daily update and submission of reports to all customer weekly.
Handling all outstanding parts report and follow up of parts availability
Prepare and complete timesheets for technicians and submit to payroll and leave data for employee to ensure payroll input is correct every 12th of month
Issuing PPE, Consumables and keep all record and documentation for all applicable Sandvik employee
Prepare Monthly report(Revenue) Monthly invoice, Field Service, Fire Suppression service and installation, Component repair and return to customer site
Safety representative
Carry out regular inspection and attend committee meetings
Hazard reporting, near missing, injuries, illnesses,
Conducting safety meeting
Conducting workspace monthly inspection
SERVICE ADMINISTRATOR-SERVICE DEPARTMENT
SANDVIK MINING AND CONSTRUCTION – BULYANHULU GOLD
12.2014 - 06.2016
Handle applicable email from customer or applicable managers and action/forward to the required department for action
Update safety report
Keeping daily report updating
Updating all weekly report and sending to customer (BARRICK/ACACIA)
Prepare and updating parts minutes meeting every Wednesday and send to participant SANDVIK & BARRICK/ACACIA
Mr. STANFORD SELEBALO, PARTS CO-ODINATOR, SANDVIK MINING AND CONSTRUCTION, +255 767 100 567, Stanford.selebalo@sandvik.com
Mr. LEO RENATUS, MANAGER, UNIVERSITY OF DAR ES SALAAM COMPUTING CENTER-MWANZA CAMPUS, +255 755 398 634
Hobbies and Interests
Traveling
Cooking, Baking
Jogging
Watching TV
Reading novels
Disclaimer
I JACQUELINE SEMINDU, the undersigned, certify that to the best of my knowledge and belief, these data correctly describe my qualification and my experience.
Timeline
SERVICE ADMINISTRATOR (SERVICE DEPARTMENT)
SANDVIK MINING AND CONSTRUCTION – BULYANHULU GOLD MINE
07.2016 - Current
SERVICE ADMINISTRATOR-SERVICE DEPARTMENT
SANDVIK MINING AND CONSTRUCTION – BULYANHULU GOLD
12.2014 - 06.2016
STORE PERSONNEL (WAREHOUSE DEPARTMENT)
SANDVIK MINING AND CONSTRUCTION – BULYANHULU GOLD MINE