IT Assistant
TPA TANGA
07.2023 - 09.2023
- Assisted in network maintenance, ensuring smooth connectivity for all users.
- Collaborated with IT team to successfully complete large projects within strict deadlines.
- Optimized hardware performance through regular maintenance checks and upgrades when necessary.
- Responded to queries on phone, via email or through IT ticketing system.
- Developed user-friendly IT solutions for improved staff productivity.
- Played a key role in successful office relocation by coordinating IT equipment transfer and setup.
- Provided timely technical support to employees, minimizing downtime and maintaining workflow continuity.
- Conducted monthly reviews of existing systems to identify areas requiring improvements or updates.
- Reduced costs by negotiating favorable contracts with technology vendors and service providers.
