JACKSONI MSHANA
Moshi
Summary
Dynamic Sales Coordinator with a proven track record at Online Stores, excelling in customer communication and data management. Enhanced sales performance through effective inventory oversight and detailed reporting. Passionate about achieving goals and fostering strong client relationships, driving satisfaction and operational efficiency.
Offering collaborative and organized approach, ready to learn and develop in fast-paced sales environment. Brings understanding of customer service principles and familiarity with CRM systems. Ready to use and develop communication and organizational skills in SALE Sales and product developmentrole.
Overview
3
3
years of professional experience
Work History
Sales Coordinator
Online Stores
11.2024 - Current
- Coordinated sales activities to streamline communication between sales teams and clients.
- Managed inventory levels, ensuring timely replenishment of stock based on sales forecasts.
- Developed and maintained databases for tracking customer interactions and sales leads.
- Assisted in preparing detailed sales reports to analyze performance trends and forecast future sales.
Customer Service Representative
Online Stores
02.2023 - Current
- Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
- Utilized customer relationship management software to track interactions and enhance service quality.
- Processed orders and returns, ensuring adherence to company policies and procedures.
- Collaborated with team members to improve workflows and enhance customer satisfaction.
Education
No Degree -
LGTI- Tanzania
Dodoma, Tanzania08-2021
Skills
- Customer communication
- Data entry
- Goals and performance
- Strong enthusiasm
Languages
English
Full Professional
Swahili
Native or Bilingual
Certification
- Sales Essentials Certificate
Timeline
Sales Coordinator
Online Stores
11.2024 - Current
Customer Service Representative
Online Stores
02.2023 - Current
No Degree -
LGTI- Tanzania