Jackline Shirima
Dar es Salaam
Summary
Efficient professional in insurance claims and policy processing, known for high productivity and the ability to complete tasks with precision. Specialized in analyzing claim details, navigating policy databases, and managing customer communications. Excel in problem-solving, adaptability, and teamwork, leveraging these soft skills to navigate complex situations and achieve positive outcomes.
Overview
4
4
years of professional experience
Work History
Claim Advisor
Strategis Insurance
01.2022 - 01.2023
- Registering batches by capturing the invoice number, provider name, invoice amount, receiving date, and count of claims.
- Batch balancing of claim amounts and physical invoice amounts.
- Preparing a batch report that shows the provider's name, invoice number, and claimed amount.
- Collected payments, processed receipts and informed policyholders of outstanding balances.
- Modified and updated existing policies and claims to reflect change in beneficiary, amount of coverage or type of insurance.
Declaration Officer
EUROTZ LIMITED
01.2020 - 12.2020
- Accurately record petty cash transaction and report disbursements weekly to Finance and Operation Manager
- Handle routine administrative tasks, to include reception, calls email, and electronic communications and routing messages and information to appropriate individuals
Research Project Officer
IPSOS
01.2019 - 12.2019
- Data collection and analysis
- Communication
- Qualitative data research
Education
Bachelor of Arts - Business Administration
TANZANIA INSTITUTE OF ACCOUNTANCY (TIA)
Dar Es Salaam12-2020
Diploma - Procurement and Supply Management
TANZANIAN PUBLIC SERVICE COLLEGE
Dar Es Salaam11-2019
Certificate - Clearing and Forwarding
THE AMAZON COLLEGE
01.2016
Certificate - Secondary Education (ASEE)
RIDHWAA SEMINARY SECONDARY SCHOOL
01.2014
HEKIMA PRIMARY SCHOOL
01.2010
Skills
- Computer Skills
- Research and report writing skills
- Presentation skills
- Selling Skills
- Good listener and communicator
- Self-motivated
- Ability to perform under tight deadlines
- Excellent quality work
- Customer service
- Administrative support
Personal Information
- Date of Birth: 06/05/97
- Gender: Female
- Nationality: Tanzanian
- Marital Status: Single
- Religion: Christian
Languages
- English
- Swahili
References
- Charz Mviringe, Manager, IPSOS, P.O.Box 71713, Dar es Salaam, Dar es Salaam, +255 757 483 408
- Silvester Ndembe, Declaration Officer, Eurotz Limited, P.O.Box 7893, Dar es Salaam, Dar es Salaam, +255 713 348 858, silvesterndembe@gmail.com
- Sophia Hamad, PA/Admin Executive, Strategis Insurance Tanzania Limited, P.O.Box 7893, Dar es Salaam, Dar es Salaam, +255 785 015 699, shamad@strategis.co.tz
Hobbies and Interests
- Travelling
- Music Dancing
- Swimming
- Reading Books and Bible
Contacts
+255 743 367296, jacklineshirima97@gmail.com
Essential Skills
- Research And Report writing skills
- Presentation skills
- Selling Skills
- Good listener and communicator
- Self-motivated, ready to face challenges, result oriented, a person of high integrity, reliability, and teamwork spirit.
- Ability to perform under tight deadlines with excellent quality work.
- Fluent in Swahili and English language
Timeline
Claim Advisor
Strategis Insurance
01.2022 - 01.2023
Declaration Officer
EUROTZ LIMITED
01.2020 - 12.2020
Research Project Officer
IPSOS
01.2019 - 12.2019
Bachelor of Arts - Business Administration
TANZANIA INSTITUTE OF ACCOUNTANCY (TIA)
Diploma - Procurement and Supply Management
TANZANIAN PUBLIC SERVICE COLLEGE
Certificate - Clearing and Forwarding
THE AMAZON COLLEGE
Certificate - Secondary Education (ASEE)
RIDHWAA SEMINARY SECONDARY SCHOOL
HEKIMA PRIMARY SCHOOL
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