Jackline Michael Mwangolwa

• In this timeline I have been able to multitask part and full time within the office as an administrative assistant. Engaged in various areas;
• Administrative support 20% of the office's task
• Stock management and keeping track of price
• Secretarial duties that is; Printing, photocopying, binding, laminating, scanning and typing taking 30% of the office's task
• Daily report writing and keeping
• Handled incoming calls for staff, answering questions, directing calls and documenting messages.
• Examined, scanned and input documents in software system.
• Dealt with routine inquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
• Acted as main contact for staff and clients.
• Received, sorted and distributed incoming mail.

As a practical training workshop I'm versed with

• Promoted organization as public representative at business, social and community functions. Accounting for about 50% of task performed
• Project management skills
• Conference and meeting coordination
• Office moves and set up
• Phone etiquette, email broadcasting, database analytics which accounts to 30%
• Networking that is; Collection of public information, television and radio appearance
• Attended business, social and other functions to promote organization.
• Conducted public presentations and prepared materials.