JACKLINE DIONIS MATHIYA
DAR ES SALAAM
Summary
Financial professional with comprehensive experience in financial analysis, budgeting, and reporting. Strong focus on team collaboration and achieving results, with proven reliability and adaptability to changing needs. Expertise in managing accounts, conducting audits, and ensuring compliance with financial regulations. Known for analytical thinking, problem-solving skills, and effective communication.
Overview
6
6
years of professional experience
Work History
Front Office & Financial Assistant
Orient Luxury Resort
ZANZIBAR
04.2025 - 08.2025
- Budget Management – Assisted in preparing and monitoring hotel budgets.
- Financial Reporting – Handled billing, invoicing, and daily cash reconciliation.
- Front Office Operations – Managed reservations, check-ins/check-outs, and guest relations.
- Customer Service Excellence – Resolved guest issues and ensured satisfaction.
- Team Coordination – Worked with multiple departments to ensure smooth operations.
- Hospitality Standards – Maintained quality service in line with luxury resort requirements.
- Problem-Solving & Decision-Making – Addressed operational challenges effectively.
- Communication Skills – Clear interaction with guests, staff, and management.
Manager
LIQUID LIFE ZANZIBAR
ZANZIBAR
10.2024 - 03.2025
- Led daily hotel operations (front desk, housekeeping, F&B) ensuring smooth service.
- Trained and supervised staff to maintain high hospitality standards.
- Handled guest relations and resolved complaints, improving satisfaction.
- Managed budgets, inventory, and cost control to maximize profitability.
Assistant Manager
Shivo CMS Company Limited
ZANZIBAR
12.2023 - 09.2024
- Oversee all activities performed by the other employee
- Control annual budget
- Advice management team on development projects
Njiro Complex Supermarket
ARUSHA
07.2022 - 12.2023
- Sales of products
Trainee
Tanzania Revenue Authority (TRA) ZANZIBAR PORT
07.2020 - 09.2020
- Physical verification of imported and exported goods
- Duties assessment through TANCIS
- Patrol
- Supervising Customs activities like control of goods
Trainee
Tanzania Revenue Authority (TRA) HOLLILI ONE STOP BORDER POST
07.2019 - 09.2019
- Physical verification of imported and exported goods
- Duties assessment through TANCIS
- Patrol
- Supervising Customs activities like control of goods
Education
Bachelor degree - Customs and Tax Management
Institute of Tax Administration (ITA)
01.2021
Advanced Certificate - Secondary Education Examination
Mringa Secondary School
01.2017
Certificate - Secondary Education Examination
Enyoito Secondary School
01.2014
Primary School Leaving Examination - undefined
Moivo primary School
01.2010
Skills
- Language fluency and comprehension
- Proficient in computer applications
Referres
- Elisante, Ikaka Cheya, Bishop, elisantekifaru@gmail.com, 0755 178 995, Life and peace altar int church, Mwanza, Tanzania
- Joseph Jacob, Matara, Accountant, 0762 980 879, Cultural Heritage, Dar es Salaam
- Eva Milton, Mchau, Teacher, evelinemilton22@gmail.com, 0710 624 137, 0745 561 834, Nazarene Primary School, Zanzibar, Tanzania
D: OTHERS.
I have a good listening and communication skills in English language
I have a good listening and communication skills in Swahili language
E: INTERESTS.
Travelling, computerizing, research and consultancy, learning new things and community development activities.
Timeline
Front Office & Financial Assistant
Orient Luxury Resort
04.2025 - 08.2025
Manager
LIQUID LIFE ZANZIBAR
10.2024 - 03.2025
Assistant Manager
Shivo CMS Company Limited
12.2023 - 09.2024
Njiro Complex Supermarket
07.2022 - 12.2023
Trainee
Tanzania Revenue Authority (TRA) ZANZIBAR PORT
07.2020 - 09.2020
Trainee
Tanzania Revenue Authority (TRA) HOLLILI ONE STOP BORDER POST
07.2019 - 09.2019
Advanced Certificate - Secondary Education Examination
Mringa Secondary School
Certificate - Secondary Education Examination
Enyoito Secondary School
Primary School Leaving Examination - undefined
Moivo primary School
Bachelor degree - Customs and Tax Management
Institute of Tax Administration (ITA)