JACKINDA JAIRO
ARUSHA
Summary
I am currently serving as the Principal IT Analyst at TANZANIA NATIONAL PARKS, overseeing the corporate IT infrastructure section and holding pivotal roles as a member of the TANAPA Corporate Tender Board and Secretary to the corporate ICT Steering Committee, with a distinguished career spanning over 15 years, he has consistently demonstrated a strategic approach to aligning technology with corporate objectives, leading to the enhancement of service provision environments. KEY ACCOMPLISHMENT: Led a team conducted Business Process Reengineering, and automation of the TANAPA revenue collection process (online revenue collection portal of over TZS 300 billion annum, with over 800 active subscribers). Successfully deployed of corporate Private Virtual MPLS network of over 120 remote branch sites, on Dynamic routing protocol and to fail-over architecture. Deployment of a central corporate Hot Data Disaster Recovery Site for data redundancy. Development of IT Governance structure, compliant with Policies, Manuals, and guidelines to adhere to the best operation standards framework which is strategically aligned with the objective. Successfully designed, developed and maintained management information systems infrastructure of over 3600 users, Telecom Towers; Solar Power systems; Fiber and varieties of hardware equipment.
Overview
7
7
years of professional experience
Work History
ICT Manager
CATHOLIC RELIEF SERVICES (CRS)
09.2010 - 04.2013
- Guided organizational technology strategy and roadmaps for CRS TANZANIA Office with Three Branches in three different regions
- Communicated with executive teams such as Steering Committee; Budget; Tender Boards; and CEO to maximize development efficiencies and resolve technology issues
- Oversaw daily performance of ERP computer systems and immediately responded to issues to keep the network and Information systems up and running
- Managed team which managed network and system performance for the 100 centres, conducting troubleshooting, security patching and maintenance
- Led technology selection and rollout, focusing on organizational planning, provider contracts and supplier service-level agreements
- Wrote policy, procedure and manuals governing internal IT use
- Coordinated with management teams to plan, develop, align, and execute strategies that would meet the client's vision, mission, and purpose
- Facilitated the best user experience through continuous support, training classes, webinars, improvements, and communication of system changes
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
Systems Analyst
TANZANIA PETROLEUM DEVELOPMENT CORPORATION (TPDC)
01.2006 - 09.2010
- In a team of 3 Computer analysts, I have been ensuring proper planning, designing and implementation of Information Technology, and Performing system installation, Configuration, integration, maintenance, security management, and problem analysis and recovery
- Achievement: Achievements include LAN design and implementation of Network Infrastructure for 7 floor Benjamin Mkapa Tower Building TPDC HQ Dar es Salaam, Backup System design and implementation and design of TPDC web- intranet and TPDC ICT policy, and a dynamic Website to www.tpdc-tz.com.
Consultant - IT Steering Committee Member
LUPENET COMMUNICATION
06.2017
- Ensuring accountability and governance oversight of the ICT function, with a particular focus on assessment and monitoring of ICT projects, decision making and outcomes
- The committee seats each quarter for advisory and decisions
- Participating in the formulation of ICT Governance policies, and aligning Institution’s strategic objectives with IT functioning
- Overseas systems audits to analyze systems controls and alignment to policies, manuals and guidelines.
Principal Systems Analyst
TANZANIA NATIONAL PARKS
06.2013
- Review, maintain and develop ICT policies and procedures which support the organization’s needs and strategic objectives
- Formulating data analysis and visual data designing presentations for informed decision-making
- Keep abreast of emerging trends in technology and their potential implications on the hospice goals and objectives
- Manage the day-to-day operations of the ICT function
- Anticipate the impact of change and manage the organization through periods of transition
- Lead Digital forensic team in identifying, acquiring, processing, analyzing, and reporting on data stored electronically
- Manage technology costs through rigorous business case development and the measurement of outcomes
- Develop & and implement effective operational performance measures
- Negotiate cost-effective ICT solutions to support Tanapa Objectives
- Negotiate systems enhancement priorities with users and promote user understanding and ownership of resource allocations as agreed with management
- Keep abreast of relevant data protection legislation and ensure adherence to the same
- Manage internal and external audits of the IT function, evaluate and implement findings
- Deploy project and performance management skills and methodologies to ensure timely, effective and cost-efficient systems delivery and associated maintenance
- Manage, evaluate and ensure security concerns for the organization are addressed, e.g
- Anti-virus, firewall configuration, internal and external penetration testing and user access controls/user account management
- Prepare and manage an electronic audit trail plan
- Manage annual ICT departmental budgeting, expenditure control, and cost containment/reduction.
Education
MBA IT Management -
Institute of Accountancy Arusha
01.2022
MSc FINANCE & INVESTMENT -
Coventry University (UK) collaboration with Institute of Accountancy Arusha
01.2012
ADVANCED DIPLOMA IN INFORMATION TECHNOLOGY -
Institute of Finance Management (IFM), Dar es Salaam, Tanzania
01.2008
Skills
- Excellent Communication
- Training & Development
- Troubleshooting
- Relationship Building
- Teamwork and Collaboration
- Decision-Making
- Self-Directed
Alt
0765 000 127
Short Courses And Certifications
- 2022, Data Science and Power BI, ICT Commissions at Unique Academy, Microsoft Power BI, a staple technology in the field of data science and business analytics, offers unique features to create reports and visualize data.
- 2022, Artificial Intelligence & Machine Learning, Unique Academy, Study of computer systems to mimic human cognitive functions such as learning and problem-solving. Exposure to hardware with Ais i.e. Smart CCTVs; Smart gates; Alarm systems; and Systems Access levels.
- 2019, Project Management Professional (PMP) Certificate
- 2014, iDirect Operation and Maintenance (iOM) training, iDirect Dubai UAE
- 2014, Advanced iDirect Operation and Maintenance (Advanced iOM), iDirect Dubai UAE
- 2010, DIGITAL FORENSICS PROFICIENCY COURSE, Intelligent Africa South Africa - Dar es Salaam, Tanzania, Intensive hands-on Knowledge of identifying, acquiring, processing, analysing, and reporting on data stored electronically. Electronic evidence is a component of almost all criminal activities and digital forensics support is crucial for law enforcement investigations.
- 2010, CISCO CERTIFIED NETWORK ASSOCIATE (CCNA), CISCO Systems Inc., 404634168456FLCH
Personal Information
- Date of Birth: 10/07/YY
- Nationality: Tanzanian
References
- MR. GABRIEL SILAYO, DIRECTOR OF INVESTMENT AND PLANNING, NATIONAL SOCIAL SECURITY FUND (NSSSF), P.O.BOX 1322, DAR ES SALAAM, +255 754 788 860 / 0784 489 223, gsilayo@yahoo.com
- GEOFREY RUTASINGWA, DIRECTOR OF HUMAN RESOURCES, CRDB BANK, P.O.BOX, DAR ES SALAAM, +255 767 210 595
- WANNA MOSES WANNA, ASSISTANT CONSERVATION COMMISSIONER, TANZANIA NATIONAL PARKS, P.O.BOX 3134, ARUSHA., +255 754 686 838, wanna.moses@tanzaniaparks.go.tz
Languages
- Team building
- Leadership
- Networking Skills
- Public Relations
- Customer Care
- Change Management
- Contract Acquisition
- Project Management
- Member of Project Management Institute
- Technical Analysis
- Microsoft Office
- Technical Support
- Systems Analysis
- Software Quality Assurance
Timeline
Consultant - IT Steering Committee Member
LUPENET COMMUNICATION
06.2017
Principal Systems Analyst
TANZANIA NATIONAL PARKS
06.2013
ICT Manager
CATHOLIC RELIEF SERVICES (CRS)
09.2010 - 04.2013
Systems Analyst
TANZANIA PETROLEUM DEVELOPMENT CORPORATION (TPDC)
01.2006 - 09.2010
MBA IT Management -
Institute of Accountancy Arusha
MSc FINANCE & INVESTMENT -
Coventry University (UK) collaboration with Institute of Accountancy Arusha
ADVANCED DIPLOMA IN INFORMATION TECHNOLOGY -
Institute of Finance Management (IFM), Dar es Salaam, Tanzania
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