Summary
Overview
Work history
Education
Skills
Languages
Certification
PROJECTS - Environmental Management Agency JAN 2015
PROJECTS - Zimbabwe local authority Jan 2016 - july 2016
Affiliations
REFEREES
Timeline
Generic
IVON MICHAEL SHAYO

IVON MICHAEL SHAYO

DAR ES SALAAM ,TANZANIA

Summary

Professional with strong expertise in strategic partnerships, market entry strategies, and ecosystem development. Proven track record in revenue diversification, commercial negotiation, and stakeholder management. Specialized in SaaS and MRO sectors with skills in negotiation tactics, commercial strategy, and P&L ownership. Technical proficiency in AI/ML and industrial chemistry enhances ability to drive data-driven growth and ensure regulatory compliance.

Overview

11
11
years of professional experience
10
10
years of post-secondary education
1
1
Certification

Work history

ENTERPRISE DEVELOPMENT MANGER

KAPITOL FSI GROUP LIMITED
Dar es Salaam, Dar es Salaam Region
02.2021 - Current
  • Conducted market analysis to identify growth opportunities through research on trends and competitors.
  • Developed strategic plans targeting specific percentage increases in market share 10%.
  • Managed partnerships with stakeholders, including government agencies and NGOs, to strengthen relationships.
  • Drove revenue growth initiatives by setting sales targets for measurable increases.
  • Developed and managed budgets for enterprise development projects, ensuring alignment with financial targets.
  • Defined KPIs to measure success of initiatives, focusing on improved customer acquisition rates.
  • Regularly reported progress and outcomes to senior management, ensuring transparency and accountability.
  • Led cross-functional teams, fostering innovation and optimizing resource allocation for efficiency.

Regional head of business development

CENTURION GLOBAL LIMITED
Dar es Salaam, TANZANIA
08.2019 - 01.2021
  • Achieved market dominance through proactive sales initiatives and rigorous competitor analysis.
  • Strengthened strategic partnerships by cultivating relationships with key stakeholders.
  • Spearheaded change management initiatives, ensuring minimal disruption during transitions.
  • Formulated impactful marketing strategies using creative approaches to enhance visibility.
  • Streamlined operational processes to boost efficiency and reduce costs.
  • Managed cross-functional teams for timely project delivery under tight deadlines.
  • Led team meetings to promote open communication and improve overall performance.
  • Identified and targeted key prospective clients, implementing effective engagement strategies.

Senior Strategic Account Manager

PETROFER INDUSTRIAL OILS AND CHEMICALS TURKEY
Dar es Salaam, Dar es Salaam Region
02.2017 - 07.2019
  • Developed and executed account penetration strategies for industrial clients across various sectors.
  • Achieved sales targets for industrial lubricants and specialty chemicals through strategic initiatives.
  • Negotiated long-term supply agreements to secure advantageous pricing models.
  • Served as primary liaison for C-suite stakeholders to address operational challenges.
  • Identified cross-selling opportunities by bundling lubricants with corrosion inhibitors.
  • Conducted product demonstrations to showcase performance benefits, including extended oil life.
  • Provided comprehensive training on chemical applications and safety protocols to clients.
  • Strengthened relationships with distributors, OEMs, and MRO suppliers to enhance market reach.

Pre-Sales consultant

TTCS GLOBAL
Dar es Salaam, TANZANIA
12.2015 - 01.2017
  • Cultivated relationships with key buying influences across various companies.
  • Secured new sales by managing paperwork and developing comprehensive proposals and contracts.
  • Maintained detailed records of pre-sales activities using CRM software for future reference.
  • Coordinated with post-sales engineers to ensure seamless project handoff upon contract signing.
  • Delivered product demonstrations and presentations to potential clients.
  • Conducted training sessions for sales staff on product capabilities and pre-sales engineering best practices.
  • Participated in trade shows and industry events to promote products and services.
  • Evaluated competitor offerings to inform product development strategies and industry trends.
  • Led productive meetings to strategise effective pre-sales initiatives.

SAP CRM consultant

TWENTY THIRD CENTURY SYSTEMS ( TTCS)
HARARE, ZIMBABWE
07.2014 - 12.2015
  • Coordinated development of enhanced functionality through CRM programming when standard SAP features failed to meet client needs.
  • Completed functional, unit, and integration testing throughout project lifecycle phases.
  • Oversaw comprehensive testing activities including unit testing, integration testing, and user acceptance testing (UAT).
  • Collaborated with business development team to coordinate projects and pursue leads via successful SAP strategies.
  • Drafted functional specifications for improvements to existing programs and new developments.
  • Ensured compliance with program specifications through close collaboration with programmers.
  • Rectified errors by implementing necessary changes and conducting thorough rechecks.
  • Analysed client business processes to pinpoint improvement areas using SAP solutions.

Education

Bachelor of Arts - PUBLIC RELATIONS & MARKETING

ST. AUGUSTINE UNIVERSITY
MWANZA
07.2011 - 07.2014

A-Levels - HGL

BIHAWANA HIGH SCHOOL
TANZANIA - DODOMA
02.2009 - 02.2011

CSEs - O-LEVEL

USARIVER SECONDARY SHOOL
TANZANIA - ARUSHA
01.2004 - 10.2008

Skills

  • Strategic partnerships and alliances
  • Market entry strategies
  • Ecosystem development
  • Revenue diversification
  • Commercial negotiation
  • Stakeholder management
  • Enterprise selling expertise
  • Value positioning strategies
  • Sector specialization in SaaS and MRO
  • Negotiation tactics
  • Commercial strategy and P&L ownership
  • Technical fluency in AI/ML and industrial chemistry
  • Relationship capital management
  • Data-driven growth analysis
  • Regulatory compliance navigation

Languages

English
Fluent
Swahili
Fluent

Certification

  • customer relationship management - SAP CRM certification -2015 Harare,zimbabwe
  • SAP Hybris marketing (cloud /on Prem) certification - 2017
  • SAP presales certification - 2017
  • SAP business by design - 2017
  • Foundation skills for presales - 2017
  • SAP Business by design - 2017
  • Centre for Cognitive leadership

- Advance Ms office Report writing & presentation skills - Harare zimbabwe 2015

- Business process

PROJECTS - Environmental Management Agency JAN 2015

  • Implementation of SAP ERP - CRM Module
  • sales module
  • license application
  • partner channel
  • services
  • interaction's channel
  • integration (SD, FI, MM & HCM)

PROJECTS - Zimbabwe local authority Jan 2016 - july 2016

  • Case Management: Track all citizen inquiries, complaints, requests (e.g., potholes, missed bin collections, noise complaints, housing repairs, benefit queries). Assign cases, manage SLAs, track resolution.
  • Request Management: Handle service applications (e.g., parking permits, blue badges, planning applications, licenses).
  • Knowledge Base: Empower contact centre agents and citizens (via portals) with FAQs, resolution guides, and policy information.
  • Resource Planning & Dispatch: Schedule and dispatch field workers (e.g., repairs, inspections, environmental services) efficiently.

Affiliations

  • Golf or Tennis
  • Traveling
  • Public Speaking
  • Creative Writing or Blogging
  • eading Business or Psychology Books

REFEREES

Mr. Michael Loe Country Sales Manager
Twenty Third Century System,
Tanzania, Amani place 7th floor
Phone: +255756663358


Mr. Emmanuel Michael Minja

Export Sales Expert

PETROFER Industries and Chemicals

Izmir Ataturk Organize Sanayi Bolgesi,10008 Sokak No.11

Mobile: +905380542990

E-Mail: mike.minja@petrofer.com.tr


Ms. Stella Sakia

Managing Director

Centurion global limited

Phone: +255759879988

E-Mail: stella@rrbs.co.tz



Timeline

ENTERPRISE DEVELOPMENT MANGER

KAPITOL FSI GROUP LIMITED
02.2021 - Current

Regional head of business development

CENTURION GLOBAL LIMITED
08.2019 - 01.2021

Senior Strategic Account Manager

PETROFER INDUSTRIAL OILS AND CHEMICALS TURKEY
02.2017 - 07.2019

Pre-Sales consultant

TTCS GLOBAL
12.2015 - 01.2017

SAP CRM consultant

TWENTY THIRD CENTURY SYSTEMS ( TTCS)
07.2014 - 12.2015

Bachelor of Arts - PUBLIC RELATIONS & MARKETING

ST. AUGUSTINE UNIVERSITY
07.2011 - 07.2014

A-Levels - HGL

BIHAWANA HIGH SCHOOL
02.2009 - 02.2011

CSEs - O-LEVEL

USARIVER SECONDARY SHOOL
01.2004 - 10.2008

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IVON MICHAEL SHAYO