Issa Athumani Abeid
Dar es Salaam
Summary
A multi skilled Telecommunication engineer holding a Bachelor degree in Telecommunications Engineering with strong experience in Network Elements Installation and Commissioning (Transmission and Radio Equipment), Operations Management, Project Execution and Management. In possession of over 10 years’ experience in Telecommunications Industry.
Overview
13
13
years of professional experience
Work History
PROJECT MANAGER
LEADCOM INTEGRATED SOLUTIONS
11.2022 - Current
- Manage more than 9 contractors and provide remote support
- Provide delivery management to ensure customer satisfaction and reference-ability
- Develop status project report and report to client daily project status
- Meet customer deadline as per Project implementation plan and SLA
- Ensure team compliances on EHS and mandatory site tools
- Focused on project monitoring and management by developing forecasts and tracking expenses.
- Developed project plans and assumed responsibility for project profit and loss.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
PROJECT MANAGER
MAKTECH & TELECOMMUNICATIONS CO. LTD
01.2019 - 12.2021
- Oversee multiple projects (Micro Wave-Transmission, RAN/RF, Enterprise/B2B, Fiber) across all phases
- Focused on project monitoring and management by developing forecasts and tracking expenses.
- Manage resources and capacity planning for projects
- CapEx management by optimizing the allocated Project budget through timely risk detection and ensure agreed company margin is met while maintain highly quality standards.
- Work close with commercial team on prepare and submission on time the direct cost from the RFQs received
- Prepare Project budget and ensuring expenditure and company profit margin are well fit within the budget by considering PO value
- Ensuring project is executed as per Project Implementation Plan with zero tolerance project extension
- Prepare and timely submission Client and company Weekly, monthly and Quarterly reports
- Provide status update to the Client and Management forum for all ongoing activity
- Work closely with client and field team during site handover process to minimize acceptance delays
- Maintain and Update Project and Inventory tracker during the project execution
- Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
- Ensuring Project closure report is sent to Client after completion of each project
- Practice HSE awareness to the team during project execution and ensuring zero or minimum incidence occurrence
- Ensure quick feedback on any customer forum (emails, WhatsApp) is given on time to avoid customer escalations
- Work with internal stake holders on daily basis to ensure that technical customer’s queries are served on timely manner.
- Maintain team morale by ensuring all support equipment’s/tools for a particular project is mobilized on time
- Leads others to complete Continuous Improvements (CI) initiatives; consults and shares knowledge across organization. Performs periodic site visit and develop team building.
REGIONAL OPERATIONS MANAGER
MAKTECH & TELECOMMUNICATIONS CO. LTD
08.2015 - 12.2018
- Preventive and Corrective maintenance management of 560 sites and more than 1000 Enterprise links in Dar es Salaam and Zanzibar Region as per agreed SLA and KPI
- Manage and maintain Mean Time To Repair (MTTR) benchmarks (180mins) on network faults by effectively delegating tasks to Field Engineers to achieve/exceed the set MTTR benchmarks
- Manage and maintain the network Availability of 99.95% by ensuring that Corrective and preventive maintenance activities are optimally conducted.
- OpEx management (Fuel, Allowance, Vehicle Maintenance) to ensure allocated project budget is well maintained as per agreed margin and allocations
- Ensuring all Job Orders are well executed with the planned maintenance window
- Carryout Preventive maintenance as per Client target (backbone and Hub site twice a year and normal site once a year)
- Ensuring the Network Operation Report (NOR) is well updated and shared to the client on daily basis
- Periodic site visit to ensure team relationship
- Ensure team is attending all planned work (JO/PM) and keep updating and share the tracker
- Ensure the 3hrs Network Summary (NETSUM) report is well updated before share to client and other stakeholders
- Manage Helpdesk team by ensuring all captured TT are well tracked after closure
- Attending all customer complain on time as per TT opened by ensuring all TT related to field team is attended and closed on time
- Attending daily and weekly Client Operations meeting
- Updating Client on all minor, Major, and Critical outages restoration progress
- Ensuring all trouble ticket (TT/WO) escalated to field team are well follow up and updated to the client forum
- Updating Spare Management tracker (SPM) and share to client on weekly basis
- Close follow up on any open TT under Field Engineer and escalate to Second Line maintenance Engineer in case of any support needed to minimize MTTR
FIELD MANAGER
MAKTECH & TELECOMMUNICATIONS CO. LTD
04.2013 - 07.2015
- Field Supervision on different Projects (RAN Installation on BTS and IBS, Transmission on MW and Enterprise links) and Halotel Co-location Project
- Field Supervision of tower Civil works and Tower Optimizations on HTT project
- Supervising on ground field works by ensuring good quality of work as per client standard
- Develop status report, cost estimate and resource plan
- Equipment’s distribution to the team as per site BOQ
- Ensuring materials Inventory tracker is well updated and shared after project completion
- Follow up on site acceptance from particular regional stake holder and ensuring all ATP are signed on time after work completion
- Provide friendly, timely and helpful troubleshooting assistance and resolution of any technical difficulties experienced by the team supervisor
- Collaborating with all ground team to ensure on time site completion as per plan by issuing them all necessary support (tools/materials) on time
FIELD SUPERVISOR
MAKTECH & TELECOMMUNICATIONS CO. LTD
12.2011 - 04.2013
- Installation, Commissioning and Integration of RAN Sites on different vendors
- Installation and Commissioning of Transmission Equipment as per LB provided
- Physical installation and commission of Enterprise/Radwin Links and CPE equipment’s
- Equipment’s decommission and relocation to the new site
Ensuring good quality of work as per client standard - Collect all necessary information (screenshots, photos) for documentation support
- Ensuring no issuing materials is not misplaced/damaged to avoid delay of site completion
- Follow up all HSE procedure before, during and after executing the work (risk assessments and toolbox talk)
- Immediate report to field manager on any snags/RFI issues identified on site which will impact installation and delivery of work
- Periodic inspection of working tools and PPE and report any default identified
- Work closely with field manager on ensuring materials Inventory tracker is well updated and all remained materials are returned to the warehouse
- Work closely with field manager and ensure smooth acceptance process by clearing all the snags identified during acceptance
FIELD ENGINEER
MAKTECH & TELECOMMUNICATIONS CO. LTD
08.2011 - 12.2011
- Assembling and Installation of Transmission and RAN Equipment’s
- Physical installation of Enterprise/Customer links
- Ensuring good quality of work as per client standard (Labelling and Cabling)
- Follow up all HSE procedure before, during and after executing the work (risk assessments, toolbox talk, ascending and descending procedures)
- Ensuring no issuing materials is misplaced/damaged to avoid delay of site completion
- Collect all necessary information (screenshots, photos) for documentation support
PRODUCTION ENGINEER
BOSS. LTD
03.2011 - 07.2011
- Troubleshooting and Solving all Computer related problem (Software and Network problem)
- Perform all activities (Chequ printing, verifying and packaging) undertaken in the production section
- Ensuring equipment used in production section are always in good working condition and clean
Education
Bachelor of Science - Telecommunications Engineering
UNIVERSITY OF DAR ES SALAAM
Dar Es Salaam12.2009
PCM -
MAJENGO SECONDARY SCHOOL
Moshi-Kilimanjaro05.2004
Science Subject
MAJENGO SECONDARY SCHOOL
Moshi-Kilimanjaro11.2001
Skills
- Effectively manages multiple projects, short deadlines and competing priorities with strong organizational skills and having cost conscious mind
- Installation and configuration of Transmission and Radio Equipment’s
- Network Operations and Maintenance Management
- Fiber components and appropriate networks
- Safety Awareness
- A self-starter and independent thinker with excellent communication skills ie verbal, written and presentational
- An analytical, result-oriented, flexible and responsible team player who is also individually effective
- A strategic and critical thinker who is pro-active with good problem solving and multi-tasking skills
- Aptitude in maintaining sound relationships with clients, stakeholders, and other partners to meet project and business goals
Languages
English, Swahili
Mobilecontact
+255 756 63 83 08
Carrierobjective
Focusing on fully utilization of my trainings, skills and capability, while making a significant contribution to the success of the company with prospects for career development.
Physicaladdress
Dar es Salaam
Personal Information
Nationality: Tanzania
References
- Viva Nyeupe, Project Manager, Maktech & Telecommunications Co. Ltd, P.O.BOX 76401, Dar Es Salaam, +255756466062, vnyeupe@maktech.co.tz
- Baraka Dunga, Implementation Manager, Ericsson Tanzania, +255715510000, baraka.rahma@gmail.com
- Ganuel Lulandala, Service and Delivery Manager, Millicom (Tigo), P. O Box 2929, Dar es Salaam, +255713123074, ganuel.lulandala@tigo.co.tz
Timeline
PROJECT MANAGER
LEADCOM INTEGRATED SOLUTIONS
11.2022 - Current
PROJECT MANAGER
MAKTECH & TELECOMMUNICATIONS CO. LTD
01.2019 - 12.2021
REGIONAL OPERATIONS MANAGER
MAKTECH & TELECOMMUNICATIONS CO. LTD
08.2015 - 12.2018
FIELD MANAGER
MAKTECH & TELECOMMUNICATIONS CO. LTD
04.2013 - 07.2015
FIELD SUPERVISOR
MAKTECH & TELECOMMUNICATIONS CO. LTD
12.2011 - 04.2013
FIELD ENGINEER
MAKTECH & TELECOMMUNICATIONS CO. LTD
08.2011 - 12.2011
PRODUCTION ENGINEER
BOSS. LTD
03.2011 - 07.2011
Bachelor of Science - Telecommunications Engineering
UNIVERSITY OF DAR ES SALAAM
PCM -
MAJENGO SECONDARY SCHOOL
Science Subject
MAJENGO SECONDARY SCHOOL
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