Isabella Daniel Mambea
Olasiti
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
2
2
years of professional experience
Work History
Office Manager
AUTHENTIC AFRICA ADVENTURE
03.2022 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Reported to senior management on organizational performance and progress toward goals.
Receptionist
Motto Cottages
08.2021 - 11.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Bachelors of Tourism Management -
Sokoine University of Agriculture
01.2021
St. Mary’s Mazinde Juu Secondary School
01.2018
MBA - CORPORATE MANAGEMENT
INSTITUTE OF ACCOUNTANCY ARUSHA
ARUSHA12.2023
Notre Dame Secondary School
01.2015
Skills
- Fluent in Excellent English writing and speaking skills
- Excellent people skills with the ability to persuade and make sales and promotion on different products and services
- Good in basic organizational computer operations for data recording and analysis such as Microsoft Word, Microsoft Excel and Microsoft PowerPoint
- Excellent ability in Research and Presentation in different topics
Accomplishments
- Attained a certificate in training from Tanzania Skills Empowerment (TASE) on positive self-esteem, intelligence, goals focus and aggressiveness.
- Did a research study on assessing the effectiveness of digital marketing in increasing marketing independence to local Tour operators and was awarded a Grade B on the relevance of the research.
Employment And Training
- 2021-08-23, Present, Motto Cottages Hotel, Receptionist, Coordinated and supervised activity of other departments in preparation to receiving and welcoming guests., Received and gave receipts of payments from customers and kept records on Computer systems., Participated in the first East Africa Regional Tourism (EART) Expo as a sale and marketing representative of the company.
- 2019-07-08, 2021-05-17, Authentic Africa Adventure, Marketing Assistant, Scheduling meetings with potential clients, Preparation of marketing presentations to suit the Target Market., Attended marketing exhibitions as a sales and Marketing assistant representing the company.
- 2020-07-13, 2020-09-07, ANAPA and the Kiliman cultural tourism Centre, Learning to identify animals by behavior and traits., The participation of Local residents in facilitating the growth of Cultural tourism in Rural areas., Making cultural products presented by the Chagga culture to its tourist visitors, such as Mbegge and plantain plantations.
- 2019-07-15, 2019-09-13, Destination 3Degrees Hotel in Arusha, Learning Front office operations., Learning Restaurant and Kitchen Hotel operations., Learning various housekeeping and how to manage the hotel store records and distribution.
Personal Profile Statement
A motivated, adaptable and responsible trained individual in Management and Hospitality seeking a managerial position which will utilize the professional and technical skills that have been acquired during the training and work experiences. I have managed to be competent in my field during my time of training. I have participated in the Tourism expos dealing with the marketing and exposure of tourism where I gained more experience in networking and sales.
References
- Mrs. Fabiola Kavuta, Assistant Managing Director, Motto Cottages Hotel, 0716596932, info@mottocottages.co.tz
- Mr. Enock Kahabi, Office Manager, Authentic Africa Adventure, 0766434847, info@authenticafricaadventure.com
- Mr. Nanyaro, Destination 3Degrees, 0755323096
Hobbies and Interests
I enjoy learning and gaining new knowledge on my free time by reading books, mostly non fictional novels on Motivation, self-development and philosophy. I also like going out to swim and exercise.
Languages
Swahili
Native language
English
Advanced
C1
Timeline
Office Manager
AUTHENTIC AFRICA ADVENTURE
03.2022 - Current
Receptionist
Motto Cottages
08.2021 - 11.2022
Bachelors of Tourism Management -
Sokoine University of Agriculture
St. Mary’s Mazinde Juu Secondary School
MBA - CORPORATE MANAGEMENT
INSTITUTE OF ACCOUNTANCY ARUSHA
Notre Dame Secondary School
Similar Profiles
JANET KENNYJANET KENNY
Senior Operations Coordinator at The Africa Adventure CompanySenior Operations Coordinator at The Africa Adventure Company
Janice GilmanJanice Gilman
VP Production & Marketing Operations at Authentic Brands Group LLCVP Production & Marketing Operations at Authentic Brands Group LLC
Michael SmithMichael Smith
Cook at Rosati's Authentic Chicago PizzaCook at Rosati's Authentic Chicago Pizza
Amjad ALIAmjad ALI
OFFICE MANAGER at PAKIAT DOCUMENTS CLEARING SERVICESOFFICE MANAGER at PAKIAT DOCUMENTS CLEARING SERVICES
Marisol RodriguezMarisol Rodriguez
Office Manager at Bonneville DentalOffice Manager at Bonneville Dental