CHRISTABELLA BWANA WANGUSU
DAR ES SAALAM,TANZANIA
Summary
Seasoned Receptionist Administrator with comprehensive background in front-office management and staff support. Experienced in handling scheduling, record keeping, staff coordination and enhancing office productivity. Strong communication skills used to interface professionally with clients, colleagues and senior management. Previous roles often resulted in improved operational efficiency and heightened team productivity.
Overview
1
1
year of professional experience
Work History
Receptionist Administrator and Registry Assistant
TANZANIA REVENUE AUTHORITY
DAR ES SALAAM, TANZANIA
06.2022 - 11.2023
- Adhered to company policies regarding confidentiality of sensitive information.
- Greeted visitors and customers warmly, offering refreshments as appropriate.
- Maintained reception area cleanliness and tidiness.
- Participated in regular training sessions related to customer service best practices.
- Prepared documents such as reports, memos, letters, contracts, using Microsoft Office Suite applications.
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
- preparing documents for Audit examinations
- provide educational to customers about the importance of paying Tax
- provision of TIN
Education
Diploma of Business Management - Business Administration
College of Business Education
Dar es salaam01.2023
Ordinary Certificate of Secondary - Secondary Education
Dar Es Salaam Secondary School
DAR ES SALAAM11-2019
Certificate in Business Administration management - Business Administration
College of Business Education
DAR ES SALAAM01.2019
Primary Level Education -
MILLENIA YA TATU
Dar es salaam09-2015
Skills
- Excellent communication skills
- Time management skills
- Monitoring and evaluation
- Strategic business negotiation
- Excellent supervisory and analytical
- Document preparation
- Information management
- Customer education
- Office organization
- Team collaboration
- Attention to detail
- Confidentiality compliance
- File organization
- Confidential information management
References
- Mr, BOUZART B WANGUSU, soldiers NAVY +255 764 472 940
- Mr, JULIUS LAMECK KIHINGA , lecturer at VETA KIGOMA ,062 919 0910.
- JACOB BWANA WANGUSU, father +255 788 088 012
Hobbies and Interests
- Meeting new people and exchanging ideas.
- Travelling.
- Team working as well as independently where necessary.
- Flexibility negotiation multi-tasking problem-solving.
Language
- Swahili, fluent in speaking, writing, reading and listening.
- English, fluent in speaking, writing, reading, and listening.
Personal Information
- Date of Birth: 13/08/2001
- Gender: FEMALE
- Nationality: TANZANIA
- Marital Status: SINGLE
Language
Swahili
First Language
English
Advanced
C1
Timeline
Receptionist Administrator and Registry Assistant
TANZANIA REVENUE AUTHORITY
06.2022 - 11.2023
Diploma of Business Management - Business Administration
College of Business Education
Ordinary Certificate of Secondary - Secondary Education
Dar Es Salaam Secondary School
Certificate in Business Administration management - Business Administration
College of Business Education
Primary Level Education -
MILLENIA YA TATU