Joysalome Peter Salyeem
Dar Es Salaam
Summary
Proven leader at SPEK LIMITED, adept in computer literacy and interpersonal communication, I've effectively coordinated social management plans and enhanced community engagement. My background includes streamlining insurance processes at GROUP ONE INSURANCE AGENCY, showcasing strong organizational skills and a knack for negotiating, leading to significant project and client satisfaction improvements.
Overview
5
5
years of professional experience
Work History
LOCAL CONTENT AND SOCIAL LEAD
SPEK LIMITED
03.2023 - Current
- In charge of the social management plan and local content plan documentation, implementation, and coordination.
- Provide social, technical guidance, inductions, training, and support to Community Liaison Officers (CLOs) and site teams.
- To share the plan and progress of the site activities with the social team.
- Participates in the recruitment and selection of competent CLO resources to implement social and community engagement responsibilities
- Prepares and delivers onboarding, provides training, capacity building, and technical guidance to CLOs (Community Liaison Officers) at sites.
- Participate as required in the resolution of socially related project grievances.
- To centralize documentation of stakeholder engagement activities
- Manage permits, and other regulatory, and compliance requirements of the company's projects.
- Handle company insurance covers, i.e., negotiating favorable insurance contracts, claims management, contract renewals and reviews, and maintaining a good relationship with the insurance company.
- Participate in site establishment initiatives for new projects and workers' welfare.
COMMUNITY LIAISON OFFICER
SPEK LIMITED
08.2022 - 02.2023
- Prepare and implement the Weekly Work Plan for community engagements.
- Arrange and facilitate engagements with local government authorities and the surrounding community.
- Record and manage grievances of the community arising from project activities.
- Document stakeholder engagement activities, and consolidate them at the end of each week for submission to the client as part of routine weekly reporting.
- Producing daily, weekly, and monthly reports, including MOMs and attendance registers for every community engagement event held.
- To assist the HR team in planning and implementing the local labor recruitment process, assist with the recruitment process messaging, and arrange meetings to explain the recruitment process to arrange and conduct interviews.
- To lead in temporary land access procedures and acquisition
Insurance Underwriter and Claims Officer- Intern
GROUP ONE INSURANCE AGENCY
08.2020 - 07.2022
- Underwriting and issuing of general insurance covers to clients, ensuring that all policies are accurately documented and processed in compliance with company policies and regulatory requirements
- Managed payments of premiums paid in cash by clients to insurer bank accounts, ensuring timely and accurate recording and reconciliation of all financial transactions.
- Providing expert consultation on insurance contracts and covers to clients according to their specific needs, delivering exceptional customer service, and building lasting relationships with clients.
- Managing the claims process, from initial reporting to the insurer, through to following up and settling insurance claims, ensuring prompt and fair resolution of all claims in accordance with company policies and regulatory requirements
- Updating and maintaining the insurance clients' database, ensuring that all client information is accurate and up-to-date, and that all insurance covers are renewed in a timely and efficient manner
Insurance Underwriter Trainee
GROUP ONE INSURANCE AGENCY
08.2019 - 11.2019
- Underwriting and issuing of general insurance covers to clients, ensuring that all policies are accurately documented and processed in compliance with company policies and regulatory requirements
- Managed payments of premiums paid in cash by clients to insurer bank accounts, ensuring timely and accurate recording and reconciliation of all financial transactions
- Providing expert consultation on insurance contracts and covers to clients according to their specific needs, delivering exceptional customer service and building lasting relationships with clients
- Managing the claims process, from initial reporting to the insurer, through to following up and settling insurance claims, ensuring prompt and fair resolution of all claims in accordance with company policies and regulatory requirements
- Updating and maintaining the insurance clients' database, ensuring that all client information is accurate and up-to-date, and that all insurance covers are renewed in a timely and efficient manner
Education
Master of Science - Finance and Investment
The Institute of Finance Management
Dar Es Salaam, Tanzania11-2025
Bachelor of Science - Insurance and Risk Management
The Institute of Finance Management
Dar Es Salaam, Tanzania11-2021
Certificate - National Building
832 KJ- Ruvu JKT
09.2017
Advanced Certificate - Secondary Education Examination
Tusiime High School
05-2017
Certificate - Secondary Education Examination
Kibosho Girls' Secondary School
11-2014
Certificate - Primary Education
Kilimanjaro Primary School
11-2010
Skills
- Computer literacy
- Organization skills
- Time management
- Problem solving skills
- Interpersonal communication skills
- Team player
- Negotiating skills
Personal Information
- Gender: Female
- Nationality: Tanzanian
- Marital Status: Single
- Religion: Christian
References
- Alnord Sililo, SPEK LIMITED, General Manager, +255 713 341 330, alnord.sililo@spek.co.tz
- Saumu Juma, Group One Insurance Agency, Principal Officer, +255 657 389 629, saumu.j@groupone.co.tz
- David Mfalamagoha, Institute of Finance Management, Lecturer, +255 784 113 456, david.mfalamagoha@ifm.ac.tz
Projects
The East African Crude Oil Pipeline Project (EACOP), An international construction project of pipeline that will transport oil produced from Uganda's Lake Albert oilfields to the port of Tanga in Tanzania.
Languages
- English Language
- Swahili Language
Internship and volunteer
GROUP ONE INSURANCE AGENCY,
08/2019 - 11/2019, Insurance Underwriter Trainee,
08/2020 - 11/2020, Assistant Principal Officer Trainee,
09/2021 - 07/2022, Insurance Underwriter and Claims Officer- Intern,
Career Overview
- SPEK LIMITED, Local Content and Social Lead, 03/2023 - present,
- SPEK LIMITED, Community Liaison Officer, 08/2022 - 02/2023,
Timeline
LOCAL CONTENT AND SOCIAL LEAD
SPEK LIMITED
03.2023 - Current
COMMUNITY LIAISON OFFICER
SPEK LIMITED
08.2022 - 02.2023
Insurance Underwriter and Claims Officer- Intern
GROUP ONE INSURANCE AGENCY
08.2020 - 07.2022
Insurance Underwriter Trainee
GROUP ONE INSURANCE AGENCY
08.2019 - 11.2019
Master of Science - Finance and Investment
The Institute of Finance Management
Bachelor of Science - Insurance and Risk Management
The Institute of Finance Management
Certificate - National Building
832 KJ- Ruvu JKT
Advanced Certificate - Secondary Education Examination
Tusiime High School
Certificate - Secondary Education Examination
Kibosho Girls' Secondary School
Certificate - Primary Education
Kilimanjaro Primary School
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