Imran Osman
Dar Es Salaam
Summary
Dynamic and professional individual with over 8 years of diverse experience in reception, accounting, store management, and marketing. Started career in 2013 at Cross Roads Medical Center in Zambia, successfully managing front desk operations while handling accounting responsibilities. Further honed skills at E Better Track Limited as a Store Manager and Technician, excelling in multitasking, inventory management, and technical problem-solving. Recently served as an Accountant and Marketing Officer at Herchie Investment Limited. Possessing a strong foundation in both administrative and operational roles, now seeking an opportunity to contribute diverse skill set to a forward-thinking organization.
Overview
8
8
years of professional experience
Work History
Marketing Officer
Herchie Investment Limited
2024.01 - 2024.03
- Developed and implemented marketing strategies to promote company products and services
- Conducted market research to identify new opportunities and enhance customer engagement.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Increased brand awareness by implementing targeted marketing campaigns and strategies.
- Defined and tracked campaign effectiveness and adjusted strategies accordingly.
Accountant
Herchie Investment Limited
2023.04 - 2024.01
- Managed financial records and transactions, ensuring accuracy and compliance with regulations
- Assisted in budget preparation and financial reporting.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
Store Manager & Technician
E Better Track Limited
2021.08 - 2023.01
- Oversaw inventory management, ensuring stock levels were maintained and orders were processed efficiently
- Managed store operations, including staff supervision and customer relations
- Transitioned to a technical role, handling equipment maintenance, troubleshooting, and repairs.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Receptionist & Accountant
Cross Roads Medical Center
2013.01 - 2019.01
- Managed front desk operations, including scheduling appointments, answering calls, and assisting patients
- Handled accounting tasks such as processing invoices, managing clinic finances, and maintaining accurate records
- Provided exceptional customer service, ensuring a welcoming environment for patients.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
Certificate in Clearing and Forwarding -
Institute of Tax Administration (ITA)
Dar Es Salaam, 0212.2023
Skills
- Accounting and Financial Management
- Customer Service
- Inventory Management
- Marketing Strategy Development
- Technical Troubleshooting
- Data Entry and Record Keeping
- Multitasking and Time Management
- Communication Skills
Languages
Swahili
English
Nyanja
Hobbies and Interests
- Driving
- Playing football
- Enjoying the process of trying new things and achieving goals
- Finding joy in creating and seeing projects work that are made or done by hand
Timeline
Marketing Officer
Herchie Investment Limited
2024.01 - 2024.03
Accountant
Herchie Investment Limited
2023.04 - 2024.01
Store Manager & Technician
E Better Track Limited
2021.08 - 2023.01
Receptionist & Accountant
Cross Roads Medical Center
2013.01 - 2019.01
Certificate in Clearing and Forwarding -
Institute of Tax Administration (ITA)
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