Summary
Overview
Work History
Education
Skills
PERSONAL PARTICULARS
References
Hobbies and Interests
Affiliations
Timeline
AssistantManager

Imani Mwankotwa

Dar es Salaam,Tanzania

Summary

Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work .Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards. Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.

Overview

11
11
years of professional experience

Work History

Outsourcing Supervisor

ITM Tanzania Ltd
12.2024 - Current
  • Supervise and coordinate the HR recruitment process and on boarding process of outsourcing employees as per specific client requirements.
  • Provide background checks if required and ensure HR compliance on new outsourcing recruits.
  • Ensure a smooth on boarding program for all new outsourcing employees as per internal HR compliance and client’s requirements.
  • To schedule medical check-up appointments for outsourced employees as per agreement.
  • To liaise with the finance department to ensure timely provision of working tools for outsourcing employees.
  • Draft introduction letters, contracts and any other document pertaining to outsourcing employees.
  • Managing 89 staffs working at three different client's sites
  • Handle outsourcing employee’s requests and ensure effective HR service delivery.
  • Drafting and submission of monthly payroll and submission of salaries to and pay slips.
  • Petty cash management where applicable and creation of monthly reconciliation reports.
  • Creation and maintenance of outsourcing employee’s database and ensuring physical and electronic filling for the same.
  • Provision of monthly reports on all HR related functions e.g., leaves.
  • Ensure all outsourcing employees are registered in all required statutory portals such as WCF.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Staffing Coordinator

AK Management and Outsourcing Limited
08.2014 - 07.2024
  • Recruitment
  • Manpower management for both contracted and casual employees
  • Payroll processing
  • Casual daily wage payments
  • Maintaining employee’s health and safety at work
  • Employees’ compensation and benefits management
  • Ensuring company’s policies are maintained
  • Maintaining employees’ rights and privacy
  • Solving employees’ disputes
  • Employees development management
  • Verified payroll, vacation and sick time hours to support accounting processes.
  • Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
  • Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
  • Developed and facilitated new-hire orientations.
  • Worked closely with other departments within the organization to address workforce planning needs effectively.
  • Interviewed, hired, and mentored over fifty new skilled personnel and oversaw all staffing operations.
  • Managed over 90 outsourced staff for two clients in Mwanza, Mbeya and Shinyanga

Education

BBA - Marketing Management

Mzumbe University
Mbeya
12-2013

Advanced Certificate of Secondary Education -

Tanga Technical School
Tanga
01.2004

Certificate of Secondary Education -

Mzumbe Secondary School
Morogoro
01.2001

Skills

  • Training and mentoring
  • Goal oriented
  • Customer service
  • Leadership

PERSONAL PARTICULARS

Fluent in both English & Kiswahili

References

  • Alicia, Erasmus Rutta, SENIOR HR, Alicia.Rutta@diageo.com, +255687073516, SERENGETI BREWERIES LTD MWANZA PLANT, MWANZA, P.O BOX 11165
  • Suma, Atupele, CIVIL ENGINEER, mamamapi@yahoo.com, +255713238662, +255768482857, TANROADS-MWANZA REGION, MWANZA, P.O BOX 2888
  • Ester, Jason, CREDIT MANAGER, ester.jason@crdbbank.com, +255755703939, CRDB BANK PLC-KIJITONYAMA BRANCH, DAR ES SALAAM, P.O.BOX 34654

Hobbies and Interests

Traveling, making new friends and exchanging different social and career ideas, Watching Soccer and Playing football

Affiliations

2010 – 2013 Mzumbe University Students’ Organization (MUSO)

Timeline

Outsourcing Supervisor

ITM Tanzania Ltd
12.2024 - Current

Staffing Coordinator

AK Management and Outsourcing Limited
08.2014 - 07.2024

BBA - Marketing Management

Mzumbe University

Advanced Certificate of Secondary Education -

Tanga Technical School

Certificate of Secondary Education -

Mzumbe Secondary School

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Imani Mwankotwa