Imani Macha
Arusha
Summary
Proven Ramp Agent with extensive experience at Dnata and Swissport, excelling in baggage management and fostering team leadership. Demonstrated ability to streamline operations, significantly reducing turnaround times and enhancing safety compliance. Skilled in ground support equipment operation and adept at maintaining high security and safety standards, ensuring operational excellence in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Ramp Agent
Dnata
03.2022 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
- Checked cargo and baggage for security to meet TSA regulations.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
- Connected electrical power unit and hoses to aircraft.
- Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
- Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
Ramp Agent
Swissport
09.2014 - 10.2020
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
Skills
- Ramp service
- Baggage handling
- Safety Procedures Compliance
- Safety Procedures
- Team Leadership
- Baggage Management
- Baggage tag checks
- Vehicle operation
- Dependable and Responsible
- Ground Support Services
- Security awareness
- Aviation regulations
- Workload Management
- Ground Support Equipment Operation
- Hazardous Materials Handling
Timeline
Ramp Agent
Dnata
03.2022 - Current
Ramp Agent
Swissport
09.2014 - 10.2020
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