IHUOMA OLUCHI NDUKWE
DAR ES SALAAM
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Senior Corporate Sales Manager
Coolex Links Limited
07.2022 - Current
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed accounts to retain existing relationships and grow share of business.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Corporate Sales Manager
Coolex Links Limited
08.2019 - 06.2022
- Held meetings with director to identify techniques to overcome sales obstacles.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
- Organized promotional events and interacted with community to increase sales volume.
Sales Manager
Coolex Links Limited
10.2016 - 07.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Sales Supervisor
Coolex Links Limited
07.2014 - 09.2016
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively coached team members to reach weekly and monthly sales goals.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Promoted exceptional customer service by engaging clients on sales floor.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Senior Sales Executive
Coolex Links Limited
10.2012 - 06.2014
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Demonstrated products and features to customers, answered questions and overcame objections.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
- Developed relationships with high-profile clientele by successfully employing sales techniques.
- Recognized and resolved compound problems that effected upper-level management and business initiatives.
Sales Executive
Coolex Links Limited
07.2011 - 09.2012
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Education
Bachelor of Science -
Madonna University
Nigeria04.2012
Skills
- Best Practices
- Revenue Projections
- Constructive Feedback
- Account and Territory Management
Timeline
Senior Corporate Sales Manager
Coolex Links Limited
07.2022 - Current
Corporate Sales Manager
Coolex Links Limited
08.2019 - 06.2022
Sales Manager
Coolex Links Limited
10.2016 - 07.2019
Sales Supervisor
Coolex Links Limited
07.2014 - 09.2016
Senior Sales Executive
Coolex Links Limited
10.2012 - 06.2014
Sales Executive
Coolex Links Limited
07.2011 - 09.2012
Bachelor of Science -
Madonna University
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