Ibrahim Sajjad
Business
Dar Es Salaam
Summary
Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic. Dedicated office assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Overview
1
1
year of professional experience
11
11
years of post-secondary education
1
1
Certification
Work History
Office Clerk
Serene Beach Resort
dar es salaam
04.2023 - Current
- Provided clerical support, addressing routine, and special requirements.
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Handled incoming business and client requests for information.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Screened visitors and issued badges to maintain safety and security.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Collaborated with various departments to complete assigned tasks.
- Assisted with budgeting and financial management to keep office operating within budget.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Scheduled and coordinated travel arrangements for office staff members.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
Education
Primary Level - Basic Learning
St Columba's Primary School
Makongo, Dar Es Salaam 01.2013 - 09.2019
High School Diploma -
Turkish Maarif International Schools
Ngaramtoni, Arusha 01.2020 - 11.2023
Skills
Office administration
Team collaboration
Travel coordination
Business administration
Sorting and labeling
Mail handling
Technical Support
Scheduling
Bookkeeping
Expense reporting
Office management
Administrative support
Spreadsheet management
Filing and data archiving
Report analysis
Social media knowledge
Invoice Processing
Certification
Exemplary service and support accorded to JA Africa and TFFT
singing, drawing , read novels,physical exercise and socializing
My favourite pass time is singing and drawing.
Timeline
Office Clerk
Serene Beach Resort
04.2023 - Current
Exemplary service and support accorded to JA Africa and TFFT
11-2022
High School Diploma -
Turkish Maarif International Schools
01.2020 - 11.2023
Primary Level - Basic Learning
St Columba's Primary School
01.2013 - 09.2019