Industrialth customer requests and answered questions to improve satisfaction.
- Provided regular reports on sales performance metrics to senior management team.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Developed and implemented sales and marketing strategies to increase revenue.
- Spearheaded implementation, execution and growth of business channel partner program.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Coordinated with other departments within the organization to ensure smooth functioning of projects.
- Resolved customer complaints regarding sales and service.
- Directed and coordinated products, services and sales activities.
- Conducted market research and reported on competitors.
- Analyzed customer feedback and insights to identify new market opportunities.
- Identified target markets and developed appropriate strategies for reaching them.
- Managed the budget for all marketing campaigns, ensuring cost-effectiveness.
- Developed pricing strategies that maximize profits while remaining competitive in the marketplace.
- Motivated and mentored employees to increase knowledge, skills and career potential within company.
- Scheduled meetings with potential customers for business development purposes.
- Designed promotional campaigns using digital platforms such as Google Ads, Facebook Ads.
- Tracked key performance indicators related to sales and marketing initiatives.
- Ensured compliance with relevant laws and regulations pertaining to advertising and promotion.
- Established relationships with vendors to ensure effective product distribution channels.
- Supported sales team members to drive growth and development.
- Assisted in developing new products and services based on customer requirements and feedback.
- Oversaw regional and local sales managers and staff.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Integrated communications campaigns to create awareness, develop pipeline and bring in new customers.
- Monitored competitor activities to keep abreast of industry developments.
- Used change methodologies to increase sales and led projects for increased productivity.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Negotiated contracts with clients while maintaining profitability goals.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Directed branding, sales enablement and PR strategies to support implementation of comprehensive marketing strategies.
- Defined marketing collateral and program strategies by working closely with product management teams.
- Organized promotional activities such as trade shows, conferences, and client visits.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Collaborated with others to discuss new opportunities.
- Achieved cost-savings by developing functional solutions to problems.
- Worked with cross-functional teams to achieve goals.