Husna Ramadhani

• Assists in the management of community interactions by responding to comments and messages timely.
• Fostered a sense of community among followers by engaging consistently in conversations across all channels.
• Managed company profiles on various platforms, ensuring consistent messaging and visual branding.
• Leveraged social media platforms effectively for promoting services offered which led to an increase in clientele.
• Leveraged social media and online resources to compile sales leads.
• Exceeded monthly sales targets consistently by utilizing effective prospecting techniques such as cold calling and social media outreach.
• Contributed to business growth by promoting products through social media channels, resulting in increased online sales.
• Managed multiple social media accounts, ensuring consistency in tone, style, and voice across all platforms.
• Supported sales team by generating leads through cold calling, email campaigns, and social media initiatives.
• Optimizing social media presence for increased brand awareness and customer engagement.
• Trained junior team members on effective use of various social media tools as well as best practice.

•Created friendly connections and developed rapport with customers by providing outstanding, personalized service.

• Opened customer accounts by recording account information into job-related software.

• Arranged monies received in cash boxes and coin dispensers according to denomination.

• Attracted potential customers by answering product and service questions and suggesting information about other offerings.

• Assisted members in managing online services and achieving daily banking needs.

• Offered every customer exceptional service levels by remaining friendly and professional during every transaction.

• Prepared official checks for customer and internal bank needs.

• Identified transaction errors when debits and credits did not balance.

• Resolved problems or discrepancies concerning customers' accounts.

•Leveraged customer service and sales abilities to consistently meet performance goals.