Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Husna Massana

Dar es salaam

Summary

I am an ambitious candidate equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. I am highly organized and subtly good at managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. I excel in problem solving, time management and adaptability ensuring positive experiences for both clients and team members.

Overview

3
3
years of post-secondary education

Work History

Sales and marketing practitioner

BM Stationaries
Dar es salaam
06.2024 - 08.2024

Detail-oriented Front Desk Coordinator with strong skills in managing guest relations, correspondence, and scheduling. Proven ability to enhance office processes to improve workflow and client satisfaction. Effective communicator committed to fostering positive interactions with clients and team members. Expertise in problem-solving and time management ensures streamlined operations and exceptional service.

Education

Bachelor of Arts - Marketing And Public Relations

Tanzania Institute of Accountancy
Dar es salaam
09.2023 - 07.2026

Gairo Secondary School
Morogoro

Malati Secondary School
Morogoro

Skills

  • Customer service
  • Inventory management
  • Team collaboration
  • Office management
  • Customer and client relations
  • Typing speed
  • Bookkeeping
  • Documentation and reporting
  • Correspondence management
  • Positive and professional
  • Data entry
  • Meeting preparation
  • Multitasking and prioritization

Languages

Swahili
First Language
English
Proficient (C2)
C2
French
Upper Intermediate (B2)
B2
Chinese
Intermediate (B1)
B1
Arabic
Advanced (C1)
C1

Affiliations

  • Reading books
  • Painting

References

References available upon request.

Timeline

Sales and marketing practitioner

BM Stationaries
06.2024 - 08.2024

Bachelor of Arts - Marketing And Public Relations

Tanzania Institute of Accountancy
09.2023 - 07.2026

Gairo Secondary School

Malati Secondary School

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Husna Massana