Dedicated Information Technology and Logistics Expert with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Education
Bachelor of Science - Computer Science
Institute of Finance Management
Tanzania
12-2011
Some College (No Degree) - Advanced Secondary Certificate
Ubungo Islamic Secondary School
Dar Es Salaam
07-2006
Some College (No Degree) - Ordinary Level Secondary Education
Ubungo Islamic Secondary School
Dar Es Salaam
Some College (No Degree) - Primary School
Isike Primary School
Tabora
Work History
IT AND LOGISTICS ASST MANAGER
PREMIUMACTIVE(T) LTD
MOROGORO
04.2017 - Current
Assisted in the development of transportation plans and strategies for shipments.
Developed relationships with logistics providers to optimize shipping processes.
Resolved discrepancies between physical inventories against system data records.
Provided support in handling day-to-day operational issues related to logistics and inventory management.
Managed stock levels within warehouses using inventory control systems.
Investigated claims related to damaged or lost goods during shipment.
Collaborated with internal teams to ensure smooth flow of materials within the organization's supply chain network.
Generated reports detailing movement of goods from origin to destination points.
Maintained accurate records of incoming and outgoing shipments.
Monitored delivery status to ensure timely deliveries were made on schedule.
Organized storage facilities according to established guidelines.
Implemented new technologies such as GPS tracking software for increased efficiency in logistics operations.
Created reports on freight costs, delivery timelines, invoices and other related information.
Analyzed data to identify cost savings opportunities in the logistics process.
Managed inventory levels to ensure timely delivery of goods while minimizing storage costs.
Maintained compliance with import and export laws to maximize delivery efficiency.
Created disaster recovery plans to ensure business continuity in case of system failure or data loss.
Evaluated emerging technologies and provided recommendations on their implementation into current infrastructure.
Configured networks for secure access from remote locations using VPN technologies.
Monitored network performance and identified potential areas of improvement.
Identified opportunities for automation that would improve operational efficiencies.
Developed and implemented IT policies, procedures and best practices to ensure maximum efficiency, security and compliance with industry standards.
Provided technical support to users in troubleshooting computer hardware and software issues.
Trained personnel on proper usage of IT tools and resources available within the organization.
Maintained inventory records of all IT equipment such as computers, printers, scanners.
Managed the installation, configuration, maintenance, and troubleshooting of network systems.
Trained staff members on various aspects of computer usage and software applications.
Established security protocols to protect data from unauthorized access or modification.
Conducted research to identify new technologies that could improve operations.
Identified opportunities for cost savings through improved efficiency in IT processes.
Assessed current infrastructure capabilities against future requirements.
Information Technology Consultant
iRRI
MOROGORO
05.2015 - 11.2017
Integrated multiple systems into one cohesive platform utilizing scripting languages such as VBScript or JavaScript.
Conducted training sessions to educate staff on the proper use of technology tools and software programs.
Installed new computers including setting up user accounts with associated privileges levels.
Documented all procedures related to installation, configuration, operation, troubleshooting, security protocols, and repair of hardware or software components.
Monitored network performance to identify potential issues before they become major problems.
Coordinated activities between departments within an organization to ensure seamless integration of new technologies.
Performed regular maintenance tasks such as patching operating systems, updating virus protection software, and backing up data files.
Tutorial Assistant Medical Informatics
KIGAMBONI CITY COLLEGE OF HEALTH AND ALLIED SCIENCE
Dar Es Salaam
10.2015 - 04.2017
Assisted faculty members with planning and organizing tutorial sessions.
Collaborated with other tutors in order to develop effective strategies for helping students learn material more efficiently.
Conducted individual and group tutorials in a variety of courses, including Mathematics, Science, English and Business.
Facilitated discussions between faculty members and students regarding course content or assignments.
Encouraged positive study habits among participants through role-modeling successful behaviors.
Monitored student progress by assessing their work and providing feedback.
Maintained accurate records of student attendance and progress.
ACCESS NETWORK SPECIALIST
SIMBANET T LIMITED
Dar Es Salaam
04.2012 - 12.2015
Set up VPN connections between remote offices and sites for secure communication over public internet links.
Deployed firewalls to protect corporate networks from unauthorized access attempts.
Assisted in the design of local area networks, wide area networks and wireless networks.
Configured routers, switches and other networking equipment.
Responded to helpdesk tickets regarding network connectivity issues in a timely manner.
Assisted with the implementation of new technologies such as server virtualization, VoIP phone systems.
Identified opportunities for improving system reliability, performance and scalability through changes in configuration or architecture redesigns.
Installed structured cabling systems for voice and data networks.
Created detailed documentation of existing network infrastructure components.
Maintained knowledge base documents about common IT problems and their solutions.
Implemented system upgrades including firmware revisions, patches.
Conducted regular maintenance tasks such as scanning logs for errors or suspicious activities.
Provided technical support for users experiencing problems connecting to the network or accessing resources on it.
Performed periodic backups of critical network devices configurations.
Monitored network performance and identified potential areas of improvement.
Performed troubleshooting to diagnose and resolve network issues.
Analyzed traffic flow across multiple subnets using packet sniffers such as Wireshark or tcpdump.
Installed software updates regularly to maintain secure operating systems across all devices connected to the network.
Data Entry Clerk
AIRTEL TANZANIA
Dar Es Salaam
11.2011 - 12.2012
Collaborated with other departments to resolve issues regarding incorrect data entries.
Maintained confidentiality of sensitive information entered into the system.
Provided support to management staff in regards to data entry processes.
Performed data entry from paper documents, emails, and other sources into computer systems.
Maintained updated knowledge of industry trends related to data entry operations.
Skills
Records management abilities
Shipment Coordination
Warehouse Management
Network Administration
Information management systems
Web development
System installation management
Virtualization Technologies
IT service management
Information security technology
Understanding of logistics
Voice and Data Technology
Information collection and analysis
Languages
Swahili
First Language
English
Advanced (C1)
C1
Arabic
Intermediate (B1)
B1
haya
Beginner
A1
Timeline
IT AND LOGISTICS ASST MANAGER
PREMIUMACTIVE(T) LTD
04.2017 - Current
Tutorial Assistant Medical Informatics
KIGAMBONI CITY COLLEGE OF HEALTH AND ALLIED SCIENCE
10.2015 - 04.2017
Information Technology Consultant
iRRI
05.2015 - 11.2017
ACCESS NETWORK SPECIALIST
SIMBANET T LIMITED
04.2012 - 12.2015
Data Entry Clerk
AIRTEL TANZANIA
11.2011 - 12.2012
Bachelor of Science - Computer Science
Institute of Finance Management
Some College (No Degree) - Advanced Secondary Certificate
Ubungo Islamic Secondary School
Some College (No Degree) - Ordinary Level Secondary Education
Monitoring, Evaluation and Learning (MEL) Director at Ifakara Health InstituteMonitoring, Evaluation and Learning (MEL) Director at Ifakara Health Institute