Honoratha Njau
Arusha,Tanzania
Summary
Aspiring Marketing Officer seeks practical experience in communications role to build on passion, knowledge and experience. Creative and trend-aware to capitalise on new content approaches. Communicates and collaborates well to aid team achievement. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
8
8
years of professional experience
10
10
years of post-secondary education
Work History
Sales and marketing officer
Sinoma East Africa
Dar es Salaam, Tanzania
08.2024 - Current
- Developed marketing plans to support department strategies.
- Participated in department meetings to discuss new ideas for upcoming projects.
- Planned events and activations to enhance brand presence and customer engagement.
- Attended marketing events and conferences to raise brand awareness.
- Researched competitors and demographics to compare and assess best marketing techniques.
- Analysed sales reports to identify trends and update strategies.
- Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
- Organised special sales at specific times to drive customer engagement and move high volumes of products.
Travel designer
wilderness wayo ltd
Arusha, Tanzania
04.2022 - 10.2023
- Met client deadlines through excellent workload planning and prioritisation.
- Executed high quality designs using allocated resources and budget.
- Devised design solutions to meet client brief requests.
- Conducted thorough market research to identify design trends.
- Worked with marketing teams to visually represent brand messages across various channels and platforms.
- Advised printers on required techniques to fully achieve project requirements.
Sales and reservations
Wayo Africa Ltd
Arusha , Tanzania
11.2016 - 03.2020
- Conducted calls professionally and politely to maintain excellent service standards.
- Handled customer complaints calmly and professionally to maintain hotel reputation.
- Communicated reservation confirmations to guests via post and email.
- Dealt with high-volume calls and emails competently to meet service targets.
- Completed bookings and reservation amendments using hospitality property management software.
- Oversaw front desk operations and trained team to handle high volume work with professionalism and accuracy.
- Managed high volumes of incoming calls using VoIP system.
Education
Bachelor of Business Administration - Business
Guangzhou University
China 09.2015 - 07.2016
International Economics and Trade - Economics
South China university Of Technology
China 09.2011 - 07.2015
A-Levels - Arts
Scolastica High School
Tanzania 01.2009 - 02.2011
O-level - science
Visitation Girls Secondary School
Tanzania 01.2005 - 09.2008
Skills
- Business development
- Sales techniques
- Relationship Management
- Digital marketing
- Market research
- Instagram account management
- Direct Marketing
- Brand identity development
- Marketing plan development
- Complex negotiations
Languages
English
Advanced
Swahili
Upper intermediate
Affiliations
- Reading books
- Watching Documentaries
- Listening to Music
- Doing Sports
Reference Contacts
Sinoma East Africa Ltd
Nelly Ngulugulu +255712807378
Wilderness Safaris Ltd
Rose Naiman +255782297503
Mr. Jerry +255783535300
Wayo Africa Ltd
Jean Duplesis +255784203000
Timeline
Sales and marketing officer
Sinoma East Africa
08.2024 - Current
Travel designer
wilderness wayo ltd
04.2022 - 10.2023
Sales and reservations
Wayo Africa Ltd
11.2016 - 03.2020
Bachelor of Business Administration - Business
Guangzhou University
09.2015 - 07.2016
International Economics and Trade - Economics
South China university Of Technology
09.2011 - 07.2015
A-Levels - Arts
Scolastica High School
01.2009 - 02.2011
O-level - science
Visitation Girls Secondary School
01.2005 - 09.2008
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