HISANI KESSY
DAR ES SALAAM ,KINONDONI
Summary
Goal-oriented manager with distinguished experience in Courier and Logistics industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
8
8
years of professional experience
Work History
Commercial Manager
Skynet Worldwide Express Limited
07.2021 - Current
- Built relationships with clients to establish new contracts.
- Managed and analyzed budgets, P&L, balance sheets and sales reports.
- Negotiated contracts and product prices by collaborating with vendors and developers.
- Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
- Conducted market research and analysis to create detailed business plans on commercial opportunities, business development and expansion.
- Researched market to identify potential customers, increasing customer accounts by 40%.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Implemented systems and procedures to increase sales.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Prepared sales presentations for clients showing success and credibility of products.
- Communicated product quality and market comparisons by creating sales presentations.
Senior Accounts Assistant
Skynet Worldwide Express Limited
07.2018 - 06.2021
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Maintained excellent financial standings by working closely with Junior Accounts Assistant to process business transactions.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Handled day-to-day accounting processes to drive financial accuracy.
- Coordinated with external auditors to resolve discrepancies.
Junior Accounts Assistant
Skynet Worldwide Express Limited
07.2015 - 06.2018
- Verified items billed against items ordered and reconciled differences through follow-up with vendor.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Education
MBA - Corporate Management
Mzumbe University -
Dar Es Salaam 12.2023
Bachelor of Commerce - Accounting
University of Dar Es Salaam
Dar Es Salaam 11.2014
Advanced Secondary Level Certificate - Economics
Majengo Secondary School
Kilimanjaro 02.2011
Skills
- Customer Relationship Management
- Business Administration
- Sales and Marketing
- Commercial Services
- Operational Efficiency
- Business Development
- Client Base Retention
- Customer Engagement Strategies
- Price Schedules
Timeline
Commercial Manager
Skynet Worldwide Express Limited
07.2021 - Current
Senior Accounts Assistant
Skynet Worldwide Express Limited
07.2018 - 06.2021
Junior Accounts Assistant
Skynet Worldwide Express Limited
07.2015 - 06.2018
MBA - Corporate Management
Mzumbe University -
Bachelor of Commerce - Accounting
University of Dar Es Salaam
Advanced Secondary Level Certificate - Economics
Majengo Secondary School
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